Warranty Administrator

Watsco; Town of Fishkill (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Company subsidized Medical plans

Health Savings Account

Dental and Vision

Pre-tax and Roth 401K with Company

Paid time off and Holidays

Life Insurance and AD&D

Wellness Incentives

SunLife voluntary benefits

Employee Stock Purchase Program

Job summary

N&S Supply, LLC in Fishkill, NY seeks an experienced Warranty Administrator. The role focuses on resolving warranty issues, managing credits with vendors, and processing RGA-related tasks to ensure timely refunds and claims.

Proficiency in Microsoft Office and ERP systems, with warranty/purchasing experience preferred, is required. Competitive benefits and room for advancement are offered.

Qualifications

• Strong analytical, organizational and communication skills.
• Warranty/Purchasing and/or Wholesale distribution experience preferred.

Responsibilities

• Resolve warranty and defective issues and concerns.
• Resolve pending credits with vendors.
• Manage, process, and reconcile vendor warranty credits and RGA numbers.
• Confirm information for Return Goods Queue and contact customers as needed.
• Obtain RGAs from vendors, submit claims and follow up on credits.
• Process HVAC warranty claims, including standard and concession claims.

Skills

Analytical skills

Organizational skills

Communication skills

Tools

Eclipse Solar

Job description

Description

N&S Supply, LLC is seeking an experienced and detail-oriented Warranty Administrator to join our team in our Fishkill NY location. Join our team and be part of a growing company that offers competitive pay, great benefits and room for advancement.

Key responsibilities include:

• Resolve any warranty and defective issues and concerns.
• Resolve pending credits with vendors.
• Manage, process, and reconcile vendor warranty credits and RGA numbers.
• Return Goods Queue – Confirm all information is correct and call customer if needed for additional information before creating a neg PO.
• Obtain RGA’s from vendors, submit claim and follow up on RGA credits.
• Process HVAC warranty claims, including standard warranty claims and special concession claims.

Additional Requirements/Responsibilities:

• Working ability with Microsoft Office (Word, Excel, etc.) and other office equipment.
• Warranty/Purchasing experience preferred.

Benefits include:

• Company subsidized Medical plans
• Health Savings Account
• Dental and Vision
• Pre-tax and Roth 401K with Company match
• Paid time off and Holidays
• Company paid Life Insurance and AD&D
• Wellness Incentives
• Voluntary Benefits with SunLife
• Employee Stock Purchase Program *Full benefits guide provides details and eligibility for programs*

Pay Range $22-25/hr.

Qualifications

Additional Requirements/Responsibilities:

• Working ability with Microsoft Office (Word, Excel, etc.) and other office equipment.
• Warranty/Purchasing and/or Wholesale distribution experience preferred.
• Proficiency with Eclipse Solar or similar ERP system strongly desired.
• Strong analytical, organizational and communication skills.
• Ability to multitask and manage deadlines in fast-paced environment.