Warm Welcome Host | Reservations & Seating Expert

BHC; Charleston (SC); On-site; USD 26,000 - 38,000; Full time

Job summary

The Crossing at Beemok Hospitality Collection (BHC) in Charleston is seeking a Host to warmly welcome guests and set a positive tone for their dining experience. You will manage reservations, seating, and waitlists, coordinating with servers to ensure smooth service.

The role requires excellent communication, organizational skills, and a friendly, attentive approach. You will maintain the host station, assist with menus, and help ensure guests have a seamless start to their dining experience.

Qualifications

• High school diploma or equivalent is required.
• Experience in hospitality or food & beverage preferred.
• Ability to communicate clearly with guests and team.
• Ability to read and write to facilitate communication.
• Knowledge of POS systems and menu items is preferred.

Responsibilities

• Greet guests warmly as they enter the restaurant and assess their seating preferences.
• Escort guests to their table and present menus, ensuring a smooth and welcoming experience.
• Communicate wait times to guests when necessary and keep them updated while they wait.
• Manage reservations and maintain an organized seating chart to maximize table turnover and efficiency.
• Update the waitlist and communicate with guests, ensuring prompt seating as tables become available.

Skills

Guest service

Verbal & written communication

POS system knowledge

Basic computer skills

Menu knowledge

Suggestive selling

Reading/writing in English

Education

High school diploma or equivalent

Job description

The Crossing at Beemok Hospitality Collection (BHC) in Charleston is seeking a Host to warmly welcome guests and set a positive tone for their dining experience. You will manage reservations, seating, and waitlists, coordinating with servers to ensure smooth service.

The role requires excellent communication, organizational skills, and a friendly, attentive approach. You will maintain the host station, assist with menus, and help ensure guests have a seamless start to their dining experience.