Warm Welcome Host — Part-Time Campus Concierge

Willow Creek Community Church; South Barrington (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Willow Creek Community Church’s Central Campus is seeking a Campus Welcome Host for 9–15 hours per week. This part-time role focuses on greeting guests, guiding them, answering questions, and connecting people with campus resources and staff to ensure a safe, welcoming environment.

You'll collaborate with multiple teams, manage inquiries, and help with check-ins and campus services while providing exceptional hospitality to every guest who walks in.

Qualifications

• Naturally hospitable and approachable.
• Strong verbal communication and customer service skills.
• Observant with good judgment.
• Patient, calm, solution-oriented.
• Strong administrative and organizational skills.
• Flexible team player.
• Previous experience in customer service, guest relations, or administrative support preferred.

Responsibilities

• Welcome and greet guests with warmth and hospitality.
• Help guests find staff, navigate campus, learn about events.
• Assist with room check-ins, facility access, and campus needs.
• Identify safety concerns and connect with Security or Operations.
• Respond to campus inquiries and maintain shift reports.
• Collaborate with ministry and operational teams to assist guests.

Skills

Hospitable

Verbal communication

Customer service

Administrative support

Team player

Job description

Willow Creek Community Church’s Central Campus is seeking a Campus Welcome Host for 9–15 hours per week. This part-time role focuses on greeting guests, guiding them, answering questions, and connecting people with campus resources and staff to ensure a safe, welcoming environment.

You'll collaborate with multiple teams, manage inquiries, and help with check-ins and campus services while providing exceptional hospitality to every guest who walks in.