Seasonal Campus Operations Associate

Willow Creek; Barrington (IL); On-site; USD 21,000 - 32,000; Part time

Job summary

Willow Creek Community Church in Barrington, IL, seeks a Seasonal Part-Time Campus Host to create welcoming environments for services, gatherings, and events. You will lead room setup, support A/V, train volunteers, and help maintain campus spaces with excellence.

This role offers flexible scheduling, including evenings and weekends, and opportunities to collaborate with Facilities and Risk Management to ensure safe, smooth campus operations.

Qualifications

• Must be 18 years or older, and a High school diploma or GED preferred.
• Experience leading a team is a plus.
• Prior customer service experience is desirable.
• Strong problem-solving and quick decision-making skills are essential.

Responsibilities

• Lead room setup and campus preparation for services, ministries, events, and rentals.
• Provide A/V technical support and troubleshoot issues.
• Maintain quality control of campus environments.
• Deliver outstanding guest service to internal teams and outside groups.
• Coordinate with Facilities and Risk Management on building and safety needs.
• Serve as point leader for security or evacuation situations when required.
• Oversee a specialty focus area (volunteer training, A/V, inventory management, or lobby operations).
• Recruit, develop, train, and care for volunteer teams.

Skills

Problem solving

Time management

Customer service

Facility operations

Schedule flexibility

Team leadership

Education

High school diploma or GED

Job description

Description

If you love creating welcoming spaces where everything runs smoothly behind the scenes, this could be a great fit for you.

Willow Creek Community Church is an egalitarian, non-denominational, multi-site church across Chicagoland, passionate about helping people take next steps to love God, love people, and change the world. We’re hiring a Seasonal Part-Time Campus Host to help create exceptional environments for services, ministry gatherings, special events, and missional space initiatives.

Schedule: Seasonal, as-needed. Must be available for a flexible schedule, including evenings and weekends
Pay Range: $15.00–$23.00/hour (based on experience)

The Role:

As a Campus Host, you are part hospitality leader, part operations coordinator, and part problem-solver. You’ll ensure rooms are set up with excellence, A/V systems are supported, volunteers are equipped, and guests feel genuinely welcomed.

You will:

• Lead room set-up and campus preparation for services, ministries, special events, and rentals
• Provide A/V technical support and troubleshoot issues as needed
• Maintain quality control of campus environments
• Deliver outstanding guest service to internal teams and outside groups
• Coordinate with Facilities and Risk Management on building and safety needs
• Serve as point leader for security or evacuation situations when required
• Oversee a specialty focus area (such as volunteer training, A/V, inventory management, or lobby operations)
• Recruit, develop, train, and care for volunteer teams
  

What success looks like:

• Ministry and events run smoothly and sustainably
• Spaces consistently reflect excellence and attention to detail
• Guests experience proactive, thoughtful hospitality
• Volunteers feel valued, trained, and integrated

Requirements

What you bring:

Skills & Competencies

• Strong problem-solving and quick decision-making skills
• Excellent time management
• Customer service excellence
• Working knowledge of facility operations
• Ability to flex your schedule as needed
• Ability to develop and delegate to a team
  

Experience & Education

• Must be 18 years old or older, and High school diploma or GED preferred
• Experience leading a team
• Prior customer service experience