Warm Welcome Concierge & Front Desk Host

Azura Memory Care; Verona (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Azura of Verona is seeking a friendly Casual Concierge to be the first point of contact for residents, families, visitors, and team members. The role includes greeting guests, answering calls, and providing information about the community.

Available shifts are 8:00 AM to 4:00 PM and 4:00 PM to 8:00 PM. Applicants should have a high school diploma and clerical experience, with strong English communication and a welcoming demeanor.

Qualifications

• High school diploma or equivalent.
• (1) year of experience in a clerical position.
• possess a pleasant speaking voice and demeanor
• must be able to fluently read, write, speak, and understand the English language.

Responsibilities

• Answer incoming phone calls and direct callers to the appropriate team member.
• Greet residents, families, and visitors with a warm and friendly attitude.
• Provide directions and general information about the community.
• Receive, sort, and distribute incoming mail and messages.
• Assist with basic clerical duties, including filing, photocopying, and data entry.
• Maintain a clean and welcoming reception area and coffee bar.
• Provide excellent customer service and assist with other duties as needed.

Skills

Customer service

Communication

Friendly demeanor

Phone etiquette

Education

High school diploma or equivalent

Job description

Azura of Verona is seeking a friendly Casual Concierge to be the first point of contact for residents, families, visitors, and team members. The role includes greeting guests, answering calls, and providing information about the community.

Available shifts are 8:00 AM to 4:00 PM and 4:00 PM to 8:00 PM. Applicants should have a high school diploma and clerical experience, with strong English communication and a welcoming demeanor.