Warm-Hearted Front Desk Receptionist (Senior Care)

Bloomfield Center for Nursing & Rehabilitation; Cottage Grove (CT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Retirement plan

Training and mentorship

Growth opportunities

Supportive environment

Meaningful work

Job summary

Bloomfield Center for Nursing & Rehabilitation is seeking a friendly receptionist to serve as the first point of contact for residents, families, and visitors at our Bloomfield, CT facility. This entry-level role offers a chance to learn about long-term care while supporting a compassionate team.

Responsibilities include managing calls and inquiries, coordinating appointments, and assisting with resident activities.

Qualifications

• High school graduate or equivalent preferred.
• Ability to read, write and comprehend English.
• Excellent interpersonal and communication skills.
• Previous experience in a receptionist or customer service role preferred.
• Proficient in using office equipment and computer applications.
• Empathy and understanding towards the needs of residents and their families.

Responsibilities

• Greet and assist visitors, residents, and families with warmth and professionalism
• Manage phone calls, emails, and inquiries promptly and efficiently
• Receives inquires and releases information in accordance with established policies and procedures
• Coordinate appointments, meetings, and resident activities
• Receives newspapers, mail, and gifts for residents

Skills

Interpersonal skills

Communication skills

English literacy

Customer service experience

Office equipment proficiency

Empathy

Education

High school diploma or equivalent

Job description

Bloomfield Center for Nursing & Rehabilitation is seeking a friendly receptionist to serve as the first point of contact for residents, families, and visitors at our Bloomfield, CT facility. This entry-level role offers a chance to learn about long-term care while supporting a compassionate team.

Responsibilities include managing calls and inquiries, coordinating appointments, and assisting with resident activities.