Front Desk Receptionist

Berkshire Nursing and Rehabilitation Center; West Babylon (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Berkshire Nursing & Rehabilitation Center in West Babylon, NY, seeks a friendly Front Desk Receptionist to be the first point of contact for residents, families, visitors, and vendors. You will provide outstanding customer service and administrative support in a welcoming environment.

Responsibilities include greeting guests, handling calls, giving information, receiving mail, and supporting daily office tasks.

Qualifications

• Greeting residents, families, visitors, and vendors in a courteous and professional manner.
• Answering and directing incoming calls.
• Providing general information and visitor assistance.
• Receiving and distributing mail and deliveries.
• Maintaining a clean, organized reception area.
• Assisting with general administrative tasks as needed.

Responsibilities

• Greet residents, families, visitors and vendors in a courteous, professional manner.
• Answer and direct incoming phone calls.
• Provide information and assist visitors.
• Receive and distribute mail and deliveries.
• Maintain a clean, organized reception area.
• Perform general administrative duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Front Desk Receptionist

Berkshire Nursing & Rehabilitation Center is a 175-bed skilled nursing and rehabilitation center dedicated to improving our residents' quality of life through exceptional clinical care, compassionate service, and innovative rehabilitation programs. We are currently seeking a friendly, professional, and customer-focused Front Desk Receptionist to join our team in West Babylon.

As the first point of contact for residents, families, visitors, and vendors, the Front Desk Receptionist plays a vital role in creating a welcoming environment while providing outstanding customer service and administrative support.

Responsibilities

• Greet residents, families, visitors, and vendors in a courteous and professional manner.

• Answer and direct incoming phone calls.

• Provide general information and assist visitors.

• Receive and distribute mail and deliveries.

• Maintain a clean and organized reception area.

• Perform general administrative and clerical duties as assigned.

Qualifications

• Previous receptionist, front desk, customer service, or healthcare experience preferred.

• Proficient in Microsoft Office.

• Strong communication, organizational, and multitasking skills.

• Professional demeanor with excellent customer service skills.

• High school diploma or equivalent required.