Warehousing (JD Vanguard Graduate Program)

JD.COM; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

JD.com is seeking a Quality Assurance professional for JD Vanguard Logistics, focusing on QA across receiving, storage, and shipping operations in a fast-paced warehouse environment.

The role emphasizes developing standardized inspection procedures, analyzing defect trends, and coordinating with suppliers and logistics partners to prevent recurrence. Strong communication and bilingual (Chinese/English) skills are advantageous.

Qualifications

• Bachelor's degree in logistics, supply chain management, quality management, or related field.
• Strong understanding of quality management systems (ISO) and warehouse safety regulations.
• Excellent attention to detail and ability to identify defects, discrepancies, or non-conformities.
• Strong analytical skills to interpret quality data, identify trends, and recommend corrective actions.
• Effective communication and teamwork across warehouse teams, suppliers, and cross-functional departments.
• Ability to work in a fast-paced environment, prioritize tasks, and adapt to changing operational needs.
• Chinese and English language skills are a plus.

Responsibilities

• Monitor and inspect incoming goods for quality, quantity, and documentation.
• Audit warehouse storage areas for proper handling and safety.
• Inspect outgoing shipments for packaging accuracy and labeling.
• Develop quality control checklists to standardize inspections across receiving, storage, and shipping.
• Track defect rates and non-conformities to identify trends and improvements.
• Collaborate with warehouse teams, suppliers, and logistics to resolve issues and implement corrective actions.
• Maintain records of inspections, test results, and corrective actions in compliance.
• Train warehouse staff on quality control procedures.

Skills

Attention to detail

Analytical skills

Communication

Teamwork

Fast-paced environment

Multilingual (Chinese/English)

Quality management systems knowledge

Education

Bachelor’s degree in logistics / supply chain / quality management

Job description

【Job Responsibilities】

• 1, Monitor and inspect incoming goods, verifying compliance with quality standards, specifications, and documentation (e.g., invoices, purchase orders) to ensure accuracy in quantity, condition, and labeling.
• 2, Conduct regular audits of warehouse storage areas, checking for proper handling, storage conditions (e.g., temperature, humidity), and adherence to safety and hygiene protocols.
• 3, Inspect outgoing shipments to confirm product integrity, correct packaging, and accurate labeling, minimizing the risk of defects or errors during delivery.
• 4, Develop and implement quality control checklists and procedures to standardize inspection processes across receiving, storage, and shipping operations.
• 5, Track and analyze quality-related data (e.g., defect rates, non-conformities, customer complaints) to identify trends, root causes, and areas for improvement.
• 6, Collaborate with warehouse teams, suppliers, and logistics partners to resolve quality issues, implement corrective actions, and prevent recurrence.
• 7, Maintain detailed records of inspections, test results, and corrective measures, ensuring compliance with internal policies and regulatory requirements.
• 8,Train warehouse staff on quality control procedures, emphasizing the importance of accuracy and adherence to standards in daily operations.

【Job Requirements】

• 1,Bachelor’s degree in logistics, supply chain management, quality management, or a related field;
• 2, Strong understanding of quality management systems (e.g., ISO standards) and warehouse safety regulations.
• 3, Excellent attention to detail and ability to identify defects, discrepancies, or non-conformities in products and processes.
• 4, Strong analytical skills to interpret quality data, identify trends, and recommend corrective actions.
• 5, Effective communication and teamwork abilities, with the capacity to collaborate with warehouse teams, suppliers, and cross-functional departments.
• 6, Ability to work in a fast-paced environment, prioritize tasks, and adapt to changing operational needs.
• 7, Chinese and English language skills are a plus.

About JD Vanguard Logistics future leaders Program JD Vanguard Program is a strategic talent supply chain project of JD.com, aiming to build a team of young talent embodying the JD spirit and deeply rooted in frontline operations. With the phased goal of cultivating grassroots managers, it ultimately nurtures mid-level managers who understand frontline operations and can drive strategic implementation. With the rapid growth of logistics operations, the JD Vanguard Program is planned to be launched to build frontline talent reserves for JD Logistics.

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue. In 2023, JD.com reported revenues of US$152.8 billion and served approximately 600 million active customers.

【Our International Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

【International Logistics】

JD Logistics (also known as JINGDONG Logistics), publicly on the Hong Kong Stock Exchange, which provides technology-driven supply chain and logistics solutions, with a market-leading infrastructure network across China. JD Logistics has also developed a robust global supply chain network with highly automated warehousing and reliable international transportation solutions. Currently, JD Logistics operates approximately 100 bonded, overseas, and direct mail warehouses across almost 1 million square meters. The company provide comprehensive logistics support to a diverse range of clients, including both international enterprises and Chinese brands expanding globally.