Warehouse Operations Internship (Mandarin Speaking) (JD Young Program)

JD.com; Piscataway Township (NJ); On-site; USD 28,000 - 33,000; Full time

Job summary

JD Logistics, JD.com’s global logistics arm, offers a Warehouse Operations Internship through the JD Young program in Piscataway, NJ. Interns gain hands-on exposure to end-to-end warehouse operations and data analysis in a fast-paced 3PL environment.

The role supports daily inbound/outbound activities, labor balancing, and safety adherence, with mentorship and potential full-time conversion based on performance.

Qualifications

• Native Chinese speakers preferred.
• Graduating in 2025 or 2026; pursuing or recently completed degree in Supply Chain, Logistics, Operations, Business, or related field.
• Strong analytical skills and proficient in Excel.
• Clear logical thinking, strong sense of responsibility, and excellent communication and teamwork skills.
• Strong interest in supply chain and ecommerce industries, with a willingness to grow in a fast-paced environment.

Responsibilities

• Operations Support: Assist with daily inbound, outbound, picking, packing, and shipping operations.
• Monitor workflow and help balance labor across work areas.
• Track productivity, accuracy, and SLA performance.
• Escalate operational issues to Team Leaders or Managers.
• Safety & Compliance: Promote a safe work environment and ensure SOPs are followed.
• Report safety concerns, near misses, and incidents promptly.
• Support warehouse audits and compliance checks.
• Process & Continuous Improvement: Identify process inefficiencies and suggest improvements.
• Assist with basic data tracking (volume, productivity, error rates).
• Participate in process improvement projects and pilot initiatives.
• Help communicate daily goals, priorities, and process changes to associates.
• Assist with onboarding and training of new warehouse associates.
• Act as a point of contact for associates when Team Leaders are unavailable.
• Team Leadership (Intern Level): Support Team Leaders in coaching associates on standard work and safety practices

Skills

Native Chinese speakers

Analytical skills

Communication skills

Teamwork

Education

Currently pursuing or recently completed degree in Supply Chain, Logistics, Operations, Business

Tools

Excel

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfillment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Position: Warehouse Operations Internship (JD Young program)

Contract Type: Intern Fixed-term trainee

Contract Time: full time(40 hour/ week)

Salaries: $20/hr

Location: piscataway, NJ

We are unable to support H-1B lottery or transfer for this role

Who We Are At JD.com

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What began as a bold idea in China has grown into a global business serving more than 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings JD.com’s trusted products to customers worldwide. You’ll join teams that work across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, giving you the chance to learn from (and contribute to) global projects from day one.

About The Team

You’ll be joining our JD Young Internship Pathway, designed to give early-career talent hands-on experience, supporting the building and improvement of our Job Families for Job Profiles Logistics Warehouse and Supply Chain Management Team. We value curiosity, collaboration, and the confidence to take ownership in a fast-moving environment, helping you build real skills and make real impact from day one.

About the Role

The Warehouse Operations Intern supports daily warehouse operations and works closely with Team Leaders and Operations Managers to ensure productivity, quality, safety, and service level goals are met. This role is designed for interns who want hands-on leadership exposure in a fast-paced 3PL warehouse environment. This is a developmental role that prepares interns for future positions such as Team Leader, Supervisor, or Operations Analyst.

• Operations Support: Assist with daily inbound, outbound, picking, packing, and shipping operations
• Monitor workflow and help balance labor across work areas
• Track productivity, accuracy, and SLA performance
• Escalate operational issues (labor gaps, system issues, delays) to Team Leaders or Managers
• Safety & Compliance: Promote a safe work environment and ensure SOPs are followed
• Report safety concerns, near misses, and incidents promptly
• Support warehouse audits and compliance checks
• Process & Continuous Improvement: Identify process inefficiencies and suggest improvements
• Assist with basic data tracking (volume, productivity, error rates)
• Participate in process improvement projects and pilot initiatives
• Help communicate daily goals, priorities, and process changes to associates
• Assist with onboarding and training of new warehouse associates
• Act as a point of contact for associates when Team Leaders are unavailable
• Team Leadership (Intern Level): Support Team Leaders in coaching associates on standard work and safety practices

About You

• Native Chinese speakers preferred.
• Graduating in 2025 and 2026; currently pursuing or recently completed a degree in Supply Chain, Logistics, Operations, Business, or related field
• Strong analytical skills and proficient in Excel.
• Clear logical thinking, strong sense of responsibility, and excellent communication and teamwork skills.
• Strong interest in supply chain and e-commerce industries, with a willingness to grow in a fast-paced and challenging environment.

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. At JD.com, you’ll be part of a team where your perspective matters and your contributions drive real progress. You’ll work on meaningful, high-impact projects, learn from talented colleagues across our global network, and grow in an environment that champions curiosity, collaboration, and continuous learning.

• Hands-on exposure to end-to-end supply chain operations
• Practical experience in real business scenarios with rapid skill development in operations and data analysis
• Guidance and mentorship from experienced professionals
• Opportunity for full-time conversion or long-term employment based on performance

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs.

We are proud to be an equal opportunity employer.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than 700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we’re solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we’re creating opportunities to learn, collaborate and make an impact on a global scale. Whether you’re joining us in Europe, the Middle East, Asia or the Americas, you’ll be part of one global team working towards a shared purpose. So let’s do this. Let’s deliver joy.