Warehouse Worker

Harnish Group Inc.; Great Falls (MT); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401k with company match

Paid time off

Health insurance

Vision insurance

Life/AD&D/Disability insurance

Employee assistance program

Employee recognition program

Discounts on CAT products

Credit union membership

Growth opportunities

Seniority bonus

Employee referral program

Safety boot reimbursement

Job summary

Harnish Group Inc. in Great Falls, MT is seeking a Warehouse position to serve as the main interface with our valuable customers. You will handle parts orders, ship and receive items safely, and maintain accuracy to meet customer expectations.

The role requires a valid driver's license, ability to lift up to 50 pounds, forklift use, and the stamina to stand all day in a fast-paced environment. A high school diploma and prior customer service experience are preferred, with CDL a plus.

Qualifications

• Valid driver’s license required.
• Able to lift up to 50 pounds.
• Operate forklift and handle parts safely.
• Physically demanding role: standing, walking, and picking for 8 hours.
• Customer-focused in fast-paced, sometimes stressful environment.
• High school diploma plus customer service experience preferred.
• CDL or ability to obtain CDL preferred.
• Dependable, excellent attendance.

Responsibilities

• Provide friendly, helpful, expeditious service to VIP customers.
• Safely ship and receive parts orders with high accuracy.
• Communicate back order status updates to customers.
• Partner with parts counter staff to expedite orders.
• Follow all safety policies and procedures.

Skills

Customer service

Communication

Teamwork

Safety compliance

Stress tolerance

Attendance reliability

Education

High school diploma

CDL preferred

Tools

Forklift

Job description

About The Position

The

• Primary responsibilities of this role requires friendly, helpful and expeditious customer service to our VIP customers.
• We have thousands of parts for our many pieces of machinery and it is essential that our warehouse employees safely ship and receive parts orders ensuring accuracy in each order and to the expectations of our customers.
• Solid communication skills are necessary, as this role is responsible for contacting our customers to advise them of back order status updates.
• We need a team player who will partner with our parts counter staff to expedite the parts orders of our customers.
• Work in a safe manner and follow all company safety policies.

About The Position

The Warehouse position in our Great Falls, MT branch serves as an interface with our valuable customers.

• Primary responsibilities of this role requires friendly, helpful and expeditious customer service to our VIP customers.
• We have thousands of parts for our many pieces of machinery and it is essential that our warehouse employees safely ship and receive parts orders ensuring accuracy in each order and to the expectations of our customers.
• Solid communication skills are necessary, as this role is responsible for contacting our customers to advise them of back order status updates.
• We need a team player who will partner with our parts counter staff to expedite the parts orders of our customers.
• Work in a safe manner and follow all company safety policies.

Qualifications & Experience Needed

• A valid driver’s license is required.
• Able to lift up to 50 pounds.
• Utilize a forklift.
• This is a physically demanding job that requires standing, walking and picking parts for an 8 hour day.
• Our customers are often under time constraints so the ability to handle working in a fast-paced and sometimes stressful environment is essential to be successful.
• A high school diploma combined with previous customer service experience is a great start for this role.
• CDL or ability to obtain a CDL preferred.
• Dependable, excellent attendance record.

Company Benefits

• Retirement: 401k w/ Company Match and Profit Sharing
• Paid Time Off: Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
• Tenure: Seniority Bonus, starting at 5+ years
• Talent Referral Program: Employee Referral Bonus
• Safety: safety boot reimbursement

Harnish Group Inc. is the Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota and Alaska. Our Member Companies are N C Machinery Co., NC The Cat Rental Store, N C Power Systems Co., Tractor & Equipment Co., T&E The Cat Rental Store, T&E Power Systems, and SITECH Northwest Inc., representing Caterpillar, and other manufacturers. We are a family owned and managed company with 1,200 employees. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.