Warehouse Training & Performance Coach

MSC Industrial Supply Co.; Jonestown (Lebanon County); On-site; USD 42,000 - 62,000; Full time

Job summary

MSC Industrial Supply Co. in Jonestown, PA is seeking a Training Lead to coordinate onboarding across multiple warehouse departments. You will train new hires, cross-train associates, and help guide daily workflows.

You will evaluate progress, coach staff to higher performance, and support safety programs while ensuring productivity and quality standards.

This role requires high school or equivalent, and at least one year in warehousing; internal candidates encouraged.

Qualifications

• High school diploma or the equivalent required.
• One year of warehousing or related experience is required.
• Subject matter experts in 2 or more departments preferred.
• Internal candidates need to be in good standing.

Responsibilities

• Takes the lead in training new and current associates in partnership with the CFC Learning Specialist.
• Evaluates associates' progress and provides regular performance updates to the appropriate parties.
• Coaches associates to higher levels of performance, productivity & quality.
• Performs all department functions within specified productivity and quality expectations including picking, packing, stock handling, receiving and related tasks.
• Facilitates day-to-day department operations and helps associates remove barriers to productivity and quality.
• Assists supervisor with productivity enhancements, performance observations and SOP updates.
• Operates basic and advanced tools, equipment and warehouse vehicles (turret truck and/or order picker).
• Monitors safety culture and ensures safety rules and SOPs are followed.

Skills

Equipment operation

Computer skills

Education

High school diploma or equivalent

One year warehousing experience

SME in 2+ departments preferred

Internal candidates in good standing

Job description

MSC Industrial Supply Co. in Jonestown, PA is seeking a Training Lead to coordinate onboarding across multiple warehouse departments. You will train new hires, cross-train associates, and help guide daily workflows.

You will evaluate progress, coach staff to higher performance, and support safety programs while ensuring productivity and quality standards.

This role requires high school or equivalent, and at least one year in warehousing; internal candidates encouraged.