Work Team Coach Monday-Friday 8:30am - 5:00pm

MSC Industrial Supply Co.; Jonestown (Lebanon County); On-site; USD 42,000 - 62,000; Full time

Job summary

MSC Industrial Supply Co. in Jonestown, PA is seeking a Training Lead to coordinate onboarding across multiple warehouse departments. You will train new hires, cross-train associates, and help guide daily workflows.

You will evaluate progress, coach staff to higher performance, and support safety programs while ensuring productivity and quality standards.

This role requires high school or equivalent, and at least one year in warehousing; internal candidates encouraged.

Qualifications

• High school diploma or the equivalent required.
• One year of warehousing or related experience is required.
• Subject matter experts in 2 or more departments preferred.
• Internal candidates need to be in good standing.

Responsibilities

• Takes the lead in training new and current associates in partnership with the CFC Learning Specialist.
• Evaluates associates' progress and provides regular performance updates to the appropriate parties.
• Coaches associates to higher levels of performance, productivity & quality.
• Performs all department functions within specified productivity and quality expectations including picking, packing, stock handling, receiving and related tasks.
• Facilitates day-to-day department operations and helps associates remove barriers to productivity and quality.
• Assists supervisor with productivity enhancements, performance observations and SOP updates.
• Operates basic and advanced tools, equipment and warehouse vehicles (turret truck and/or order picker).
• Monitors safety culture and ensures safety rules and SOPs are followed.

Skills

Equipment operation

Computer skills

Education

High school diploma or equivalent

One year warehousing experience

SME in 2+ departments preferred

Internal candidates in good standing

Job description

Brief Position Summary

This role will be responsible for training all new hires within multiple departments, cross training associates and assist in guiding workflow of basic day-to-day functions in the warehouse.

To perform this job successfully an associate must be able to perform the following duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

DUTIES And RESPONSIBILITIES

• Takes the lead in training new and current associates in partnership with the CFC Learning Specialist. Training consists of but not limited to safety, performance and quality standards.
• Evaluates associates' progress and provides regular performance updates to the appropriate parties
• Coaches Associates to higher levels of performance, productivity & quality
• Performs all department functions within specified productivity and quality expectations. Includes but is not limited to picking, packing, stockhandling, receiving and large.
• Facilitates all day-to-day operational activities of the department as well as oversee the workflow processes by helping the associates eliminate barriers to productivity and quality.
• Assists department supervisor with productivity enhancements, conducting performance observations and SOP updates.
• Operates basic and advanced tools, equipment and warehouse vehicles (i.e. turret truck and/or order picker).
• Evaluates spend-a-day candidates on departmental procedures and monitors their progress
• Monitors, reports and supports the Safety culture and ensures safety rules and SOPs are communicated and followed.
• Engages in the local Safety Culture through safety team support and offering safety suggestions.
• Performs to specified productivity and quality expectations within safety guidelines
• Participates in work clean program.
• Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.
• Participates in special projects and performs additional duties as required.
• INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION And EXPERIENCE

• High school diploma or the equivalent required.
• One year of warehousing or related experience is required.
• Subject matter experts in 2 or more departments preferred
• Internal candidates need to be in good standing

Skills

• Experience operating tools, equipment and warehouse vehicles such as turret trucks and order pickers where required.
• Basic computer skills required.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting, standing, walking, lifting materials (maximum 75 pounds – individual or team lift), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, and repetitive twisting or pressure, involving wrist and hands. Hearing, seeing (including depth perception and peripheral vision), ability of mental coordination. Must be able to wear personal protective equipment as required for position. Must be able to operate at heights up to 50 feet. Mentally alert for entire shift.

Other Requirements

• May be required to work overtime to meet customer's needs.
• Must obtain internal certification to operate warehouse vehicles within specified time requirement.
• In order to meet customer service requirements, associates must be flexible to temporarily be re-assigned to other warehouse functions.

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