Warehouse Team Lead - Workplace Solutions

Hilldrup; Capitol Heights (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Hilldrup in Maryland is seeking a Warehouse Leader to manage operations, inventory, and team performance for commercial projects. You will ensure accurate order processing, shipping, and documentation while upholding quality and safety standards.

Proficiency with inventory software and Microsoft Office is expected, along with strong communication and organizational skills, and flexibility to work evenings and weekends.

Qualifications

• Two-year/four-year college degree in business administration preferred or equivalent work experience.
• Minimum 1-2 years’ experience in warehousing.
• Driver’s license and forklift certification.

Responsibilities

• Lead warehouse operations and manage a team on warehouse projects.
• Oversee inventory using WMS to ensure accuracy and timeliness.
• Coordinate with operations teams and clients by phone or email.
• Ensure order processing, shipping, and documentation meet KPIs and SLAs.
• Maintain safety, packing standards, and quality control.
• Supervise fleet, equipment, and warehouse organization.

Skills

Customer Focused

Collaborative

Communicative

Resilient

Leadership

Accountability

Independent worker

Microsoft Office

Inclusion

Education

Business administration degree or equivalent

Driver's license

Forklift certification

Tools

Warehouse Management System (WMS)

Job description

About The Job

You will lead warehouse operations, oversee inventory, team management, and customer service for commercial projects. You will also ensure timely, accurate order processing, shipping, and documentation while maintaining quality and safety standards. You will need to be proficient in inventory software and Microsoft Office. You must have strong communication, leadership, and organizational skills with flexibility to work evenings/weekends.

About The Job

You will lead warehouse operations, oversee inventory, team management, and customer service for commercial projects. You will also ensure timely, accurate order processing, shipping, and documentation while maintaining quality and safety standards. You will need to be proficient in inventory software and Microsoft Office. You must have strong communication, leadership, and organizational skills with flexibility to work evenings/weekends.

Job Duties

This warehouse leadership position is responsible for managing a team assigned to warehouse projects. The role oversees all warehousing processes, ensuring operations are completed on time and within budget while maintaining accurate electronic inventory using a Warehouse Management System (WMS). The individual will manage daily workflows, delegate tasks, and monitor performance to meet service level agreements (SLAs), key performance indicators (KPIs), and customer expectations.

Daily responsibilities include coordinating with operations teams and clients, both in person and through phone or email communication. The role requires maintaining detailed documentation, scheduling inventory requests, conducting regular cycle counts, and using handheld scanners and inventory software to process and ship orders. Responsibilities also include ensuring that all incoming and outgoing goods meet quality and packing standards and verifying shipments against pick tickets, invoices, and bills of lading/invoices.

The position includes overseeing fleet, equipment, and tool management, as well as supervising warehouse organization and cleanliness. The role requires the ability to operate lift trucks and pallet jacks, and to load and unload inventory as needed. A strong focus on safety, fulfillment accuracy, and meeting production standards is critical.

The ideal candidate will have excellent organizational, communication, and leadership skills, with proficiency in Microsoft Office. The ability to work independently, prioritize tasks, and make timely decisions is essential. Additional duties may be assigned depending on your warehouse, the time of year, and the needs of your team. Flexibility to work evenings and weekends is also required.

Qualifications And Skills

Education/Work Experience/Certificates: Two-year/four-year college degree in business administration preferred or equivalent work experience. Minimum 1-2 years’ experience in warehousing Driver’s license, Forklift certification. Skills:

Customer FocusedCollaborativeCommunicativeResilientStrive for inclusion of othersLeadershipAccuracyAccountabilityIndependent workerMicrosoft Office

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