Warehouse Team Lead (Weekend Shift)

GROWSCAPE; Middlefield Township (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

GROWSCAPE in Ohio is seeking an Experienced Warehouse Team Lead to oversee daily warehouse operations including receiving, loading, picking and order processing. You will coordinate with other departments, vendors, and customers to ensure on-time, accurate order fulfillment and maintain shipping/receiving records.

The role requires strong communication, organizational and data-entry skills, with the ability to lift up to 50 lbs and adapt to varying warehouse conditions.

Qualifications

• High school diploma or GED required.
• Associate's or Bachelor's degree preferred.
• 12+ months of warehouse/distribution experience preferred.
• Experience with RF scan guns and warehouse management software.

Responsibilities

• Oversee warehouse operations including receiving, loading and picking.
• Coordinate with departments, vendors and customers to resolve issues.
• Ensure shipping/receiving documents are accurate and timely.
• Process customer orders accurately and generate required paperwork.

Skills

Independent work

Communication

Time management

Attendance

Organizational skills

Education

High school diploma or GED

Associate/Bachelor's degree preferred

Tools

RF scan guns

Warehouse management software

Job description

Job DetailsLevel: ExperiencedJob Location: OH Middlefield - Middlefield, OH 44062The Warehouse Team Lead manages and supports daily warehouse operations, including receiving, loading, and picking. This role ensures customer orders are processed accurately and on time, while also handling communication with other departments, vendors, and customers. The position is responsible for keeping shipping and receiving records up to date, resolving any issues that come up, and maintaining good customer relationships. It also involves organizing paperwork, entering data, and helping schedule freight to keep warehouse activities running smoothly and efficiently.

Weekend Shift is Friday - Sunday 6:30 AM - 7:00 PM

Key Responsibilities:

• Oversee and participate in the warehouse operations and activities in the warehouse; includes Receiving, Loading and Picking processes that are designated to specific team leads
• Communicate with various personnel, departments, vendors in order to resolve issues and coordinate activities
• Ensure shipping and receiving documents and functions are completed in a timely manner
• Customer Service:
• Process all orders in a timely and accurate manner
• Generate all related paperwork required for customer order, checking for special requests
• Coordinate urgent shipping requests with operations, expediting orders as necessary
• Follow up with other departments to ensure the service standards are being met
• Provide shipping and tracking information as required
• Customer Interfacing Activities:
• Maintain a good relationship with customers via timely responses concerning receipts, shipments, inventory counts, etc.
• Report customer feedback to management, including any signs of customer dissatisfaction
• Clerical/Data Entry:
• Oversee all paperwork associated with orders and maintain the corresponding file
• Answer phone calls and operate various office machines and computers proficiently
• Enter and verify data regarding customer orders, billing, credits, shipments, receipts, physical inventories, and adjustments in a timely manner
• Inbound/Outbound Freight:
• In conjunction with management, schedule inbound and outbound freight to comply with warehouse operations and capacities
• Documentation
• Ensure the accuracy of all receiving and shipping documents
• Gather and maintain all data and records relative to shipping and receiving activities
• Assist in resolving any discrepancies
• Collect all documentation for inbound freight and route to the proper record-keeping unit
• Comply with all work instructions

QualificationsEducation:

Education:

• High school diploma or GED required
• Associate's or Bachelor's degree preferred

Experience:

• Microsoft platform experience preferred
• Minimum of 12 months cumulative experience in a Warehouse/Distribution environment preferred
• Minimum of 12 months cumulative experience with Reach Truck and/or Tow Motor preferred
• Experience in RF Scan Guns and Warehouse Management Computer Software

Skills:

• The ability to work independently and as part of the team
• Excellent communications, organizational, planning, documentation, reporting, and time management skills
• Excellent Attendance

Physical Requirements:

• The ability to lift 50 lbs
• Stand, bend, stretch, sit and reach continuously throughout the shift
• Tolerance for changing warehouse conditions due to weather (extreme heat or cold)