Warehouse Supervisor/Specialist

SwiftX Inc.; Hayward (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Job summary

SwiftX Inc. in Hayward, CA seeks a Warehouse Supervisor/Specialist to lead warehouse operations, ensure QA standards, and drive continuous improvement. You will manage DSPs, coordinate cross-border logistics from China, and oversee fleet resources while controlling costs and KPIs.

The role requires a Bachelor’s degree, bilingual Mandarin, and at least 1 year in last-mile or 3PL warehousing. You will train staff and supervise daily operations in a fast-paced environment.

Qualifications

• Bachelor's degree in a relevant field or equivalent
• 1 year in last-mile or 3PL warehousing/logistics experience
• Strong leadership, analytical and decision‑making skills
• Able to perform under pressure in a fast-paced environment

Responsibilities

• Supervise DSP operations and ensure compliance with standards
• Develop and enforce QA protocols for warehouse
• Monitor performance and drive continuous improvement
• Oversee third-party warehouse activities for consistency
• Coordinate cross-border logistics from China to global markets
• Lead budget management and KPI reporting
• Conduct daily control meetings and performance reviews
• Recruit DSPs and provide onboarding
• Design training to improve service quality
• Oversee regional fleet operations and cost control
• Manage in-house and outsourced vehicle resources
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Skills

Leadership

Analytical thinking

Decision making

Under pressure

Team supervision

Education

Bachelor's degree or equivalent

Job description

Job Title: Warehouse Supervisor/Specialist

Key Responsibilities:

• Supervise operations of DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate cross-border logistics from China to global markets.
• Lead budget management and team KPIs.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance