Warehouse Supervisor (Bilingual)

Ruggable; Charlotte (NC); On-site; USD 60,000 - 70,000; Full time

Job summary

Ruggable is seeking a Warehouse Supervisor to oversee daily warehouse operations, drive efficiency, and ensure accuracy in material and finished goods movements. The role provides hands-on leadership, coordinating inbound/outbound activity, inventory accuracy, and continuous improvement initiatives.

The candidate will lead warehouse associates, conduct shift meetings, train staff, and monitor safety and productivity to uphold quality and customer satisfaction.

Qualifications

• Must be bilingual in English and Spanish and able to communicate clearly.
• High school diploma or GED required; advanced degree preferred.
• 3+ years in warehouse, logistics, or distribution operations.
• 2+ years of supervisory or team leadership experience.
• Experience with Warehouse Management Systems (WMS) and inventory control.

Responsibilities

• Supervise daily warehouse activities including receiving, storage, picking, packing, shipping, and returns processing.
• Ensure timely and accurate processing of inbound and outbound shipments.
• Lead daily shift meetings and coach team members.
• Promote safety, compliance with OSHA, and proper use of equipment.
• Drive continuous improvement and coordinate with cross-functional teams.

Skills

Bilingual English/Spanish

Leadership

Data analysis

Communication

Attention to detail

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Tools

WMS

Google Suite

Microsoft Excel

Job description

About Ruggable

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

About Ruggable

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary

Ruggable is looking for a Warehouse Supervisor to join our team. This supervisor is responsible for overseeing daily warehouse operations to ensure safe, efficient, and accurate movement of materials and finished goods. This role provides leadership for warehouse associates, coordinates inbound and outbound activities, maintains inventory accuracy, and drives continuous improvement initiatives. The Warehouse Supervisor serves as a hands-on leader who promotes accountability, teamwork, and operational excellence while supporting Ruggable's commitment to quality and customer satisfaction.

What You’ll Do

Warehouse Operations

• Supervise daily warehouse activities including receiving, storage, picking, packing, shipping, and returns processing
• Ensure timely and accurate processing of inbound and outbound shipments
• Monitor workflow and staffing levels to meet operational demands
• Coordinate dock scheduling and material movement throughout the facility
• Maintain warehouse organization and cleanliness according to 6S standards

Inventory Management

• Ensure inventory accuracy through weekly and monthly cycle counts along with physical inventory audits
• Investigate inventory discrepancies and implement corrective actions
• Monitor inventory levels and communicate shortages or excess inventory concerns
• Support material replenishment and Kanban processes
• Maintain accurate transactions within the Warehouse Management System (WMS)

Team Leadership

• Lead, coach, and develop warehouse associates to achieve safety, quality, and productivity goals
• Conduct daily shift meetings and communicate operational priorities
• Provide training for new employees and ongoing development for existing team members
• Perform performance evaluations, coaching, and disciplinary actions as needed
• Foster a positive work environment focused on accountability and teamwork

Safety & Compliance

• Promote and enforce all company safety policies and OSHA regulations
• Conduct weekly safety observations and corrective actions
• Investigate incidents and near misses and recommend preventative measures
• Ensure proper use of warehouse equipment, including forklifts and pallet jacks
• Maintain compliance with company procedures and operational standards

Continuous Improvement

• Track and analyze warehouse performance metrics including:
  • Inventory Accuracy
  • Order Accuracy
  • On-Time Shipment Performance
  • Productivity Rates
  • Safety Metrics
• Identify opportunities to improve processes, reduce waste, and increase efficiency
• Support implementation of Lean Manufacturing and Continuous Improvement initiatives
• Collaborate with Procurement, Production, Transportation, Quality and Customer Service teams to resolve operational issues

What You’ll Need to Have

Required

• Bilingual (English/Spanish)
• High School Diploma or GED required; Associate's or Bachelor's degree preferred
• 3+ years of warehouse, logistics, or distribution experience
• 2+ years of supervisory or team leadership experience
• Experience with Warehouse Management Systems (WMS) and inventory control processes
• Strong leadership, communication, organizational skills and attention to detail
• Ability to analyze data and make operational decisions
• Proficiency in Google Suite or Microsoft Office/Excel
• Physical Requirements:
  • Ability to stand and walk for extended periods
  • Ability to lift and move up to 50 pounds
  • Ability to work in a warehouse environment with varying temperatures
  • Ability to safely operate warehouse equipment when required

Preferred

• Experience in e-commerce, manufacturing, or fulfillment operations
• Lean Manufacturing, Six Sigma, or Continuous Improvement experience
• Forklift certification or experience operating material handling equipment

Compensation

• $60,000 - $70,000 per year base salary
• An annual bonus percentage that varies based on level of role
• Employer matching (up to 3% of base salary) for company sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.