Warehouse Supervisor (Bilingual)

Ruggable; Charlotte (NC); On-site; USD 60,000 - 70,000; Full time

Job summary

Ruggable is seeking a Warehouse Supervisor to oversee daily warehouse operations and drive safety, accuracy, and productivity. This hands-on role leads a team, coordinates inbound and outbound activities, and maintains inventory integrity while promoting Lean and continuous improvement initiatives.

The ideal candidate will be bilingual (English/Spanish), possess 3+ years of warehouse experience with 2+ years in supervision, and be proficient with WMS and Excel.

Qualifications

• Bilingual in English and Spanish required.
• High school diploma or GED; associate or bachelor's preferred.
• 3+ years of warehouse/logistics experience.
• 2+ years of supervisory experience.
• Experience with WMS and inventory control.
• Strong leadership and communication skills.
• Proficient in Google Suite or MS Excel.

Responsibilities

• Oversee daily warehouse operations including receiving, storage, picking, packing, shipping, and returns.
• Ensure timely and accurate processing of inbound and outbound shipments.
• Monitor staffing to meet demands and coordinate dock scheduling.
• Maintain 6S, inventory accuracy through cycle counts and audits.
• Lead, coach, and develop warehouse associates toward safety and productivity.
• Maintain WMS data integrity and conduct weekly safety observations.

Skills

Bilingual English/Spanish

Leadership

Communication

Organizational skills

Attention to detail

Data analysis

Education

High School Diploma or GED

Associate's degree

Bachelor's degree

Tools

WMS

Google Suite

Microsoft Excel

Job description

About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary:

Ruggable is looking for a Warehouse Supervisor to join our team. This supervisor is responsible for overseeing daily warehouse operations to ensure safe, efficient, and accurate movement of materials and finished goods. This role provides leadership for warehouse associates, coordinates inbound and outbound activities, maintains inventory accuracy, and drives continuous improvement initiatives. The Warehouse Supervisor serves as a hands‑on leader who promotes accountability, teamwork, and operational excellence while supporting Ruggable's commitment to quality and customer satisfaction.

What Youll Do:

• Warehouse Operations Supervise daily warehouse activities including receiving, storage, picking, packing, shipping, and returns processing
• Ensure timely and accurate processing of inbound and outbound shipments
• Monitor workflow and staffing levels to meet operational demands
• Coordinate dock scheduling and material movement throughout the facility
• Maintain warehouse organization and cleanliness according to 6S standards
• Inventory Management Ensure inventory accuracy through weekly and monthly cycle counts along with physical inventory audits
• Investigate inventory discrepancies and implement corrective actions
• Monitor inventory levels and communicate shortages or excess inventory concerns
• Support material replenishment and Kanban processes
• Maintain accurate transactions within the Warehouse Management System (WMS)
• Team Leadership Lead, coach, and develop warehouse associates to achieve safety, quality, and productivity goals
• Conduct daily shift meetings and communicate operational priorities
• Provide training for new employees and ongoing development for existing team members
• Perform performance evaluations, coaching, and disciplinary actions as needed
• Foster a positive work environment focused on accountability and teamwork
• Safety & Compliance Promote and enforce all company safety policies and OSHA regulations
• Conduct weekly safety observations and corrective actions
• Investigate incidents and near misses and recommend preventative measures
• Ensure proper use of warehouse equipment, including forklifts and pallet jacks
• Maintain compliance with company procedures and operational standards
• Continuous Improvement Track and analyze warehouse performance metrics including:
• Inventory Accuracy
• Order Accuracy
• On-Time Shipment Performance
• Productivity Rates
• Safety Metrics
• Identify opportunities to improve processes, reduce waste, and increase efficiency
• Support implementation of Lean Manufacturing and Continuous Improvement initiatives
• Collaborate with Procurement, Production, Transportation, Quality and Customer Service teams to resolve operational issues

What Youll Need to Have:

• Bilingual (English/Spanish)
• High School Diploma or GED required; Associate's or Bachelor's degree preferred
• 3+ years of warehouse, logistics, or distribution experience
• 2+ years of supervisory or team leadership experience
• Experience with Warehouse Management Systems (WMS) and inventory control processes
• Strong leadership, communication, organizational skills and attention to detail
• Ability to analyze data and make operational decisions
• Proficiency in Google Suite or Microsoft Office/Excel

Physical Requirements:

• Ability to stand and walk for extended periods
• Ability to lift and move up to 50 pounds
• Ability to work in a warehouse environment with varying temperatures
• Ability to safely operate warehouse equipment when required

Preferred:

• Experience in e-commerce, manufacturing, or fulfillment operations
• Lean Manufacturing, Six Sigma, or Continuous Improvement experience
• Forklift certification or experience operating material handling equipment

Compensation:

• $60,000 - $70,000 per week base salary
• An annual bonus percentage that varies based on level of role
• Employer matching (up to 3% of base salary) for company sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages.

Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.