Warehouse Supervisor

ILink Resources, Inc.; Woodridge (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

ILink Resources, Inc. is seeking a Warehouse & Logistics Supervisor responsible for overseeing purchasing, warehousing, and overall supply chain performance.

The role requires coordinating with Sales, Service, Customer Service, and Finance to ensure accurate inventory, on-time orders, and optimal material flow. You will supervise staff, align activities with customer commitments, and lead S&OE reviews while ensuring safety and compliance across operations.

Qualifications

• Customer-focused, detail-oriented leader with strong communication.
• Thrives in fast-paced environments.
• Committed to safety, compliance, and continuous improvement.
• Experience supervising warehouse or operations personnel.
• Knowledge of supply chain execution, purchasing, warehouse operations, logistics, and inventory control.

Responsibilities

• Supervise purchasing and warehouse staff with training and performance management.
• Align team priorities with customer commitments and SOPs.
• Provide floor support during peak periods and absences.
• Lead S&OE reviews covering demand, stock availability, incoming supply, shortages, and backlog.
• Create and manage purchase orders with internal and external suppliers through receipt and invoice reconciliation.
• Coordinate receiving, put-away, picking, packing, shipping, and forklift operations.
• Manage freight bookings, carrier scheduling, and cross-border documentation.
• Maintain ERP inventory records and support cycle counts and inventory accuracy.

Skills

Customer-focused

Detail oriented

Leadership

Communication

Problem solving

Planning

Education

Bachelor’s degree in Supply Chain/Operations or related field

Relevant experience considered

Tools

JD Edwards

SAP

Job description

The Warehouse & Logistics Supervisor reports directly to the General Manager, LWS NORAM, with a functional reporting line to the Director, Global Supply Chain LWS. As a member of themanagement team, this position has overall responsibility and accountability for supply chain performance, including short-term Sales & Operations Execution (S&OE) planning, purchasing, inventory control, and warehouse operations.

The role supervises purchasing and warehouse personnel, translates demand into purchase orders, manages supplier delivery schedules, and ensures high inventory accuracy and order fulfillment. This hands‑on position also supports receiving, packing, shipping, and warehouse equipment operation while collaborating with Customer Service, Sales, Service, and Finance.

Essential Functions & Responsibilities:

• Supervise purchasing and warehouse staff, including daily work direction, training, safety compliance, coaching, and performance management.
• Align team priorities with customer commitments and maintain standard operating procedures across supply chain workflows.
• Provide operational floor support during absences, peak periods, and urgent requirements.
• Lead S&OE reviews covering demand, stock availability, incoming supply, shortages, and backlog to support S&OP planning.
• Create and manage purchase orders with internal and external suppliers through receipt and invoice reconciliation.
• Expedite critical orders and coordinate with cross‑functional teams to resolve inventory constraints and delivery risks.
• Direct and participate in receiving, put‑away, picking, packing, shipping, returns, and stand‑up reach forklift operations in accordance with safety standards.
• Manage freight bookings, carrier scheduling, cross‑border documentation, and container drayage.
• Maintain warehouse organization, space efficiency, equipment readiness, and quarantine controls for non‑conforming goods.
• Coordinate warehouse requests, order allocation, shipment confirmation and tracking, document retention, marketing‑material fulfillment, and warehouse‑supply replenishment.
• Maintain accurate ERP inventory records, including serial numbers, batch tracking, shelf‑life data, and physical bin locations.
• Execute cycle counts and physical inventories, investigate variances, and initiate corrective actions.
• Partner with Finance on inventory valuation, goods in transit, excess and obsolete stock, stock transfers, adjustments, intercompany reconciliations, and audit compliance.
• Maintain accurate supply chain master data, including part numbers, lead times, pricing, and Incoterms.
• Maintain operational dashboards for open purchase orders, shortages, backlog, supplier performance, and fulfillment metrics.
• Drive continuous improvement and ensure purchasing and trade‑logistics activities comply with company policy and applicable trade requirements.

The job description is not designed to capture all the employees’ responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

QUALIFICATIONS:

Who You Are:

• Customer-focused Detail oriented Leader by nature Leverage strong communication.
• Excel atfast-paced environments.
• Committedto safety, compliance, and continuous improvement.

Knowledge, Skills & Abilities:

• Knowledge of supply chain execution, purchasing, warehouse operations, logistics, and inventory control.
• ERP proficiency and strong transaction discipline for purchasing, inventory, and master‑data activities.
• Superb supervisory skills, including task delegation, training, coaching, safety oversight, and performance management.
• Strong communication, problem‑solving, root‑cause analysis, and cross‑functional coordination skills.
• Strong spreadsheet and reporting skills, including lookups, pivot tables, and performance dashboards.
• Great planning, prioritization, and organizational skills.
• Ability to manage intercompany transactions, international freight documentation, and cross‑border trade requirements.

Education & Experience:

Required:

• Bachelor’s degree in Supply Chain, Operations, or a related field, or an equivalent combination of education and relevant experience.
• Minimum 2 years of experience in Supply Chain, Logistics, Purchasing, Warehouse Operations, or Inventory Execution.
• Hands‑on experience with receiving, picking, packing, shipping, cycle counting, and stand‑up reach forklift operation.
• Experience supervising warehouse or operations personnel, including work direction and coaching.

Preferred:

• Experience with JD Edwards or SAP.
• Experience with intercompany supply, international freight, and cross‑border trade.
• Experience developing operational dashboards and leading continuous‑improvement initiatives.

Working Conditions:

• Work takes place in an office and warehouse environment.
• Regular hands‑on participation in receiving, put‑away, picking, packing, shipping, returns, and inventory activities is required.
• Must be able to operatea stand‑up reach forklift and other warehouse equipment in accordance with safety requirements.
• This position may require schedule flexibility during peak periods, urgent requirements, physical inventories, and shipment deadlines.