Warehouse Area Manager

ITS Logistics, LLC; Sparks (NV); On-site; USD 70,000 - 100,000; Full time

Job summary

ITS Logistics, a leading logistics provider, seeks an experienced Warehouse Operations Manager in Sparks, NV. You will lead daily warehouse activities, optimize staffing, and drive adherence to P&L goals while maintaining safety and service excellence.

You will mentor Supervisors, implement SOPs, and coordinate with Sales/Customer Service to ensure smooth operations and seamless customer experiences in a fast-paced environment.

Qualifications

• Bachelor’s Degree in Logistics, Business, or a related degree preferred
• Four+ years of experience as a supervisor or Manager in Warehousing, Logistics or Supply Chain
• Excellent leadership and interpersonal skills with a strong customer-service orientation
• Ability to act with urgency and drive continuous improvement
• Strong analytical, problem-solving, and communication skills

Responsibilities

• Oversee daily warehouse operations scheduling and staffing to meet budgetary goals
• Manage warehouse personnel including goal setting, reviews, training, disciplinary actions, and staffing decisions
• Operate within the warehouse P&L and drive cost efficiency
• Develop and train Supervisory and Lead staff on leadership essentials
• Collaborate to develop SOPs for the Warehouse area and participate in process improvements
• Oversee inventory control and accuracy between floor and customer records
• Utilize the Warehouse Management System to manage cycle counts, space utilization, and process improvements
• Coordinate with Sales and Customer Service to implement new business and address operational issues
• Foster a strong safety culture and ensure compliance with safety programs
• Ensure safe and productive use of material handling equipment and manage maintenance
• Promote company values and a commitment to excellence in all operations

Skills

Leadership

Interpersonal skills

Customer service

Coaching

Urgency

Education

Bachelor’s Degree in Logistics, Business, or a related degree

Tools

MS Office (Word, Excel, PowerPoint)

Warehouse Management System

Job description

Are you ready to build a successful career in a trillion-dollar global industry? ITS Logistics is one of the fastest growing, exciting logistics companies in the United States providing creative supply chain solutions to Fortune 500 companies. With unmatched agility, sense of urgency, and work ethic, ITS commits to a relentless pursuit of excellence and leading from the front to keep the world moving, every day.

What makes us different is our focus on people and culture. We are offering more than just a job, we’re offering career opportunities that you can build your life around. We need the best talent to continue to invest, grow and win every day and are looking for people with the right mindset – honest, adaptable, and commitment.

When you join our herd, we invest in your personal and professional growth with paid training, providing resources and support to learn everything you need to know about the supply chain industry. We empower you to seize every opportunity and thrive in a fast paced, ever changing environment.

This position reports to the Operations Manager and is responsible for leading the execution of daily operational activities for the warehouse. This individual will work closely with operations leadership team, customer care, and sales to ensure that customer expectations are met, if not exceeded. We are looking for a solid performer player with succession capabilities beyond this role; one with the capacity to engage teams and build followership

Principle Accountabilities

• Oversee various warehouse activities to include daily operations scheduling and coordination of staff productivity to meet budgetary goals
• Responsible for the management of all Warehouse personnel including goal setting, annual reviews, on-going training, disciplinary action, hiring and termination
• Operate within the agreed budget (P&L) for the warehouse
• Develop and train the Supervisory and Lead staff on the essential functions of leadership
• Collaborate in the development of SOPs for the Warehouse area.
• Oversee inventory control activities
• Utilize the Warehouse Management System to ensure:
  • Management of cycle counting/adjustment/rotation programs
  • Productivity and Space utilization (efficient product placement, etc.)
  • Accuracy (to floor and Customer book)
  • Identify opportunities for technology enhancement
• Collaborate with Sales, Customer Service Representatives, and other Managers to facilitate new business implementations, current account changes and corrective action regarding operational service failures
• Drive a best-in-class safety culture and ensure compliance with all safety related programs
• Ensure that material handling equipment is safely and productively utilized within the operation. Ensure the management of equipment maintenance
• Understand and promote the company values and mission statement and achieve "Excellence in Everything We Do"

Position Requirements

The ideal candidate will possess a demonstrated record of accomplishment in a warehousing / logistics culture with a focus on safety, reliability, and process improvement. Food safety experience is highly desirable.

Additional requirements include:

• Bachelor’s Degree in Logistics, Business, or a related degree preferred, but not required.
• Four + years of experience as a supervisor or Manager in Warehousing, Logistics or Supply Chain
• Excellent leadership and strong interpersonal skills. A proven coach and motivator, with a strong customer service orientation for both the internal and external customer.
• A make-it-happen person, who is flexible, adaptable and possesses a high sense of urgency.
• Gets the job done right and on time, despite obstacles.
• Excellent analytical, problems solving, and communication skills (oral and written)
• Excellent organizational and leadership skills
• Ability to work with a high degree of autonomy
• Solid skills with MS Office (Word, Excel, PowerPoint)

Physical Demands

• Constantly stands, walks, and moves across concrete facility floors for the duration of an 8- to 12-hour shift to oversee operations and manage team performance.
• Continuous use of advanced verbal and auditory skills to conduct shift stand-ups, deliver real-time coaching, and coordinate across automated logistics channels.
• Frequently positions self to bend, stoop, kneel, crouch, or reach overhead to audit process integrity, clear tracking exceptions, and enforce safety protocols.
• Strict requirement for close and distance visual precision to interpret operational metrics on tablets, monitor floor safety, and navigate active industrial environments.
• Performs work in a fast-paced, high-volume logistics facility with exposure to loud conveyor machinery, warehouse dust, and variable seasonal temperatures. Strict adherence to required PPE (e.g., steel-toed footwear, high-visibility vest) is mandatory.

FLSA Status: Exempt