Warehouse Supervisor

IWS Group; Edison (NJ); On-site; USD 71,635,000 - 80,231,000; Full time

Job summary

IWS Group in Edison, NJ is seeking a Warehouse Supervisor to lead a team of associates, assign daily tasks, monitor productivity, and achieve operational goals. You will coordinate shipping, receiving, order fulfillment, replenishment, and inventory movement while overseeing WMS processes and working with carriers to ensure on-time performance.

The role requires strong leadership, communication, and problem-solving in a fast-paced environment; forklift experience and bilingual Spanish/English

Qualifications

• Strong knowledge of warehouse operations including shipping, receiving, and inventory control.
• Previous supervisory or team leadership experience in a warehouse environment.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks in a fast-paced setting.
• Forklift experience preferred.
• Bilingual in Spanish and English preferred.
• Experience with WMS systems preferred.

Responsibilities

• Supervise and lead a team of warehouse associates, assigning daily work, monitoring productivity, and ensuring operational goals are achieved.
• Coordinate daily warehouse activities, including shipping, receiving, order fulfillment, replenishment, and inventory movement.
• Monitor workflow throughout the shift, balancing labor between departments to meet productivity, quality, and service level expectations.
• Assist with monitoring web, warranty, and retail order processing through the Warehouse Management System (WMS), ensuring timely and accurate fulfillment.
• Coordinate with transportation providers to resolve shipment issues and maintain on-time performance.
• Ensure shipping and receiving operations are completed accurately and efficiently while maintaining inventory integrity.
• Monitor KPIs such as productivity, accuracy, quality, and on-time shipping, and implement corrective actions as needed.
• Conduct routine quality audits to ensure orders are fulfilled accurately and company standards are met.
• Coach, mentor, and develop team members through ongoing training and feedback.
• Communicate daily priorities and updates between management and warehouse staff.
• Promote a safe working environment by ensuring OSHA and company safety standards are followed.
• Maintain accurate operational records and reports for inventory control and analysis.
• Identify opportunities to improve processes, increase productivity, and reduce costs.
• Lead by example and foster a positive, collaborative team environment.

Skills

Warehouse operations

Team leadership

Communication skills

Task prioritization

Problem solving

Bilingual Spanish/English

Forklift experience

Education

High school diploma or equivalent

2+ years warehouse supervisory experience

Tools

WMS experience

Forklift operation

Job description

Role: Warehouse Supervisor

Shift: 8:00 AM to 5:00 PM

Pay Rate: $25 – 28 an hour

Job description

• Supervise and lead a team of warehouse associates, assigning daily work, monitoring productivity, and ensuring operational goals are achieved.
• Coordinate daily warehouse activities, including shipping, receiving, order fulfillment, replenishment, and inventory movement.
• Monitor workflow throughout the shift, balancing labor between departments to meet productivity, quality, and service level expectations.
• Assist with monitoring web, warranty, and retail order processing through the Warehouse Management System (WMS), ensuring timely and accurate fulfillment.
• Coordinate with transportation providers, including FedEx, UPS, USPS, OnTrac, and other carriers, to resolve shipment issues and maintain on-time performance.
• Ensure shipping and receiving operations are completed accurately and efficiently while maintaining inventory integrity.
• Monitor key performance indicators (KPIs) such as productivity, accuracy, quality, and on-time shipping, and implement corrective actions as needed.
• Conduct routine quality audits to ensure customer orders are fulfilled accurately and company standards are consistently met.
• Coach, mentor, and develop team members through ongoing training, performance feedback, and cross-training initiatives.
• Communicate daily priorities, operational updates, and company initiatives between management and warehouse staff.
• Promote and enforce a safe working environment by ensuring compliance with OSHA regulations, company safety standards, and warehouse procedures.
• Maintain accurate operational records, reports, and documentation to support inventory control and performance analysis.
• Identify opportunities to improve warehouse processes, increase productivity, and reduce operational costs.
• Lead by example while fostering a positive, collaborative, and accountable team environment.

Skills and qualifications

• Strong knowledge of warehouse operations, including shipping, receiving, inventory control, and order fulfillment.
• Previous supervisory or team leadership experience in a warehouse or distribution environment.
• Excellent communication and interpersonal skills
• Team management skills
• Strong problem-solving skills with attention to detail.
• Strong written and verbal communication
• Ability to prioritize multiple tasks and make sound decisions in a fast-paced environment.
• Basic computer skills and knowledge of collaboration tools
• Forklift experience preferred.
• Bilingual in Spanish and English preferred.
• Experience with WMS systems preferred.

Education

• High school diploma or equivalent
• 2+ years of warehouse supervisory or leadership experience preferred.
• Experience in e-commerce, retail, or distribution operations is a plus.