Warehouse Supervisor - Mandarin Required

JD.COM; Buford (GA); On-site; USD 66,000 - 83,000; Full time

Job summary

JD.com is seeking a 3PL Warehouse Supervisor for our New Jersey distribution center. This full-time, night-shift role leads daily warehouse operations, ensures accurate order fulfillment, and upholds safety and quality standards.

A hands-on leader will guide and develop a team of warehouse associates to meet productivity goals. The ideal candidate has at least 1 year in a supervisory role and 3+ years in warehousing or 3PL, with strong knowledge of operations and safety; Mandarin bilingual is a

Qualifications

• At least 1 year in a lead or supervisory role.
• 3+ years experience in a warehouse, distribution, or 3PL environment.
• Strong knowledge of warehouse operations and safety procedures.
• Familiarity with WMS or inventory systems preferred.

Responsibilities

• Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping.
• Ensure timely and accurate execution of customer orders.
• Monitor productivity, adjust workflows, and address bottlenecks.
• Supervise a team of warehouse associates; train, coach, and mentor team members.
• Allocate labor and assign tasks to meet operational goals.
• Motivate staff while holding team accountable to performance standards.
• Conduct cycle counts and inventory audits to maintain accuracy.
• Monitor quality control and elevate product/order discrepancies.
• Enforce adherence to all warehouse safety protocols and company SOPs.
• Promote a clean, organized, and safe work environment.
• Communicate shift updates, challenges, and results to Warehouse Management.
• Collaborate with internal teams and clients to troubleshoot operational issues.

Skills

Leadership

Warehouse operations

Safety procedures

WMS familiarity

Tools

WMS software

Job description

3PL Warehouse Supervisor - Bilingual Mandarin

Pay Rate: $66,000 - $83,000

Job Type: Full-Time

Night Shift

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What began as a bold idea in China has grown into a global business serving more than 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings JD.com’s trusted products to customers worldwide. You’ll join teams that work across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, and beyond, giving you the chance to learn from (and contribute to) global projects from day one.

Learn more about who we are and what we do: https://corporate.jd.com/

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

About the Role

As a Warehouse Supervisor at JD Logistics, you’ll lead and manage daily warehouse operations in our busy New Jersey distribution center. You’ll be responsible for ensuring operational efficiency, accurate order fulfillment, and maintaining safety and quality standards. This is a hands‑on leadership role ideal for individuals who enjoy problem‑solving, leading teams, and driving results in a fast‑paced environment.

What You'll DO

• Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping
• Ensure timely and accurate execution of customer orders
• Monitor productivity, adjust workflows, and address bottlenecks
• Supervise a team of warehouse associates; train, coach, and mentor team members
• Allocate labor and assign tasks to meet operational goals
• Motivate staff while holding team accountable to performance standards
• Conduct cycle counts and inventory audits to maintain accuracy
• Monitor quality control and elevate product/order discrepancies
• Enforce adherence to all warehouse safety protocols and company SOPs
• Promote a clean, organized, and safe work environment
• Communicate shift updates, challenges, and results to Warehouse Management
• Collaborate with internal teams and clients to troubleshoot operational issues

About You

• At least 1 year in a lead or supervisory role
• 3+ years experience in a warehouse, distribution, or 3PL environment
• Strong knowledge of warehouse operations and safety procedures
• Familiarity with WMS or inventory systems preferred

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people‑first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, origin, disability, or any other protected characteristic.