Warehouse Specialist - CLT

SwiftX; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Job summary

SwiftX is seeking an Operations Supervisor in Charlotte, NC to oversee DSPs and staffing agencies, ensuring adherence to company standards and driving continuous improvement across warehousing and regional fleet operations.

You will recruit qualified DSPs, onboard them, design training to improve service quality, monitor performance, and coordinate with internal teams and external partners while handling daily operations and emergency responses in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required.
• Strong leadership, analytical, and decision-making skills.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies to ensure compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision-making

Team coordination

Education

Bachelor's degree or equivalent

Mandarin bilingual

Job description

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards
• Develop and enforce quality assurance protocols
• Monitor performance and drive continuous improvement
• Oversee warehouse activities for consistency and reliability
• Conduct daily control meetings and performance reviews
• Recruit qualified DSPs and provide onboarding
• Design training to improve service quality
• Oversee regional fleet operations, task distribution, and cost control
• Continuously optimize collection models and processes
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Requirements

• Bachelor's degree or equivalent, bilingual Mandarin required
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law.

We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance