Warehouse Specialist - EWR Dispatcher

SwiftX Inc.; Carteret (NJ); Presencial; USD 27.552 - 34.440; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance

100% Dental and Vision Insurance

Descripción de la vacante

SwiftX Inc. seeks a Regional Line-Haul Dispatcher in Carteret, NJ, responsible for managing dispatch schedules, ensuring on-time deliveries, and coordinating operations with various teams. The ideal candidate holds a Bachelor’s degree in Logistics or similar, possesses strong analytical and communication skills, and is proficient in TMS and Excel.

The role includes 5PM-1AM shifts, requires handling high-pressure situations, and offers benefits like PTO days, paid sick leave, and 401K matching. Salary ranges from $20 to $25 per hour for specialists.

Formación

• Bachelor degree or above in a relevant field.
• Proficiency in TMS, Excel, and GPS tracking tools.
• Strong analytical and communication skills.

Responsabilidades

• Plan and execute daily dispatch schedules for line-haul routes.
• Monitor driver check-in and address in-transit issues.
• Collaborate with Fleet Department for capacity allocation.

Conocimientos

Proficiency in TMS

Excel

GPS tracking tools

Strong analytical skills

Strong communication skills

Educación

Bachelor degree in Logistics, Transportation Management, or Supply Chain

Descripción del empleo

Position Summary

The Regional Line-Haul Dispatcher is responsible for daily Line-Haul transportation scheduling, routing, and operational coordination within the assigned region HUB. This role ensures on-time departures, delivery performance, and real-time communication between warehouse operations, carriers, and the national fleet team. The dispatcher will play a key role in balancing service quality, cost efficiency, and resource utilization across regional and national networks.

Key Responsibilities

• Daily Dispatch & Operations Management
  • Plan and execute daily dispatch schedules for line-haul and feeder routes within the assigned region.
  • Monitor driver check‑in, loading, departure, and arrival status; address any in‑transit issues such as delays, vehicle swaps, or accidents.
  • Coordinate with warehouse and operations teams to ensure smooth loading/unloading and minimize dock congestion.
• Capacity Coordination & Carrier Management
  • Collaborate with the Fleet Department to allocate available capacity, including primary, backup, and emergency carriers.
  • Track carrier performance (on‑time rate, communication response, cargo handling, etc.) and provide feedback for performance evaluation and penalty/reward recommendations.
  • Support new carrier onboarding, contract execution, and payment documentation.
• Exception Handling & Communication
  • Log and handle first‑level operational exceptions such as shipment delays, damages, or driver no‑shows.
  • Escalate severe or recurring issues to the Fleet Department with detailed event reports.
  • Coordinate with customer service and warehouse teams to ensure timely issue resolution and client communication.
• System & Data Management
  • Use the company’s TMS or dispatching platform for job assignment, GPS tracking, and data entry.
  • Generate daily/weekly operational reports and route performance summaries.
  • Verify shipment and delivery data with finance for billing and payment reconciliation.
• Cross‑Functional Collaboration
  • Maintain effective communication with the warehouse, customer service, and finance teams.
  • Support seasonal operations, nationwide route adjustments, and urgent dispatch tasks as directed by the Fleet Department.

Shifts: 5PM-1AM

Requirements

Education:

Bachelor degree or above, preferably in Logistics, Transportation Management, or Supply Chain.

Technical Skills:

• Proficiency in TMS, Excel, and GPS tracking tools.
• Strong analytical and communication skills.
• Familiarity with U.S. interstate routes (e.g., I-5, I-10, I-80) preferred.

Personal Attributes:

• Highly organized, proactive, and detail‑oriented.
• Able to handle high‑pressure situations and shift priorities quickly.
• Willing to work night or weekend shifts during peak seasons.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance

Pay Range: 20-25/hour for specialist

Supervisor: 60K+