Warehouse Specialist - ATL

Swiftx Express; Atlanta, Northern (GA, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Sick leave

Holidays

401K matching

Medical/Dental/Vision insurance

Job summary

Swiftx Express in Atlanta, GA seeks a results-driven Operations Manager to lead DSP and staffing agency oversight, ensuring compliance with standards and driving efficiency across last-mile logistics. You will design training, recruit DSPs, and supervise regional fleet operations.

With proven leadership and analytical skills, you’ll coordinate with internal teams, manage performance reviews, and handle daily operations in a fast-paced environment.

Qualifications

• Leadership experience overseeing multi-site operations.
• Strong analytical and problem-solving abilities.
• Ability to drive process improvements and QA standards.

Responsibilities

• Oversee operations of DSPs and staffing agencies, ensuring compliance with standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytics

Decision making

People management

On-site operations

Education

Bachelor's degree or equivalent

Job description

Key Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Experience in last-mile or 3PL warehousing and logistics related preferred but not required.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance