Warehouse Shift Supervisor - Bilingual English/Spanish

Echo Global Logistics; Greenfield (IN); On-site; USD 50,000 - 65,000; Full time

Job summary

Roadtex Transportation, now part of Echo Global Logistics, seeks a skilled warehouse supervisor to lead and develop a team across shifts and dock areas. You will train staff, monitor performance, coordinate with Linehaul/dispatch, and ensure on-time, damage-free freight handling.

The role emphasizes safety, adherence to OSHA, effective communication, and the ability to plan daily manpower needs to meet customer requirements.

Qualifications

• 3+ years leading a logistics team or similar experience.
• Excellent verbal and written communication skills.
• Strong supervisory and leadership skills.
• Ability to anticipate and solve problems.
• Excellent organizational skills and attention to detail.
• Ability to meet deadlines.
• Proficient with data entry and inventory software and systems.

Responsibilities

• Lead and develop company employees across shifts and dock areas.
• Provide training and monitor employees' performance; document performance material.
• Plan daily manpower needs to ensure timely delivery and pickup of freight.
• Coordinate with Linehaul/dispatch at various terminals and with dock staff.
• Develop a plan for distributing break loads to achieve goals.
• Monitor service freight and ensure Linehaul compliance.
• Assist customers with rate quotes, claim information, and setting appointments.
• Perform administrative functions and report on performance data.
• Communicate with Account Managers to align customer and company needs.
• Ensure OS&D is identified and processed properly.
• Conduct pre-shift meetings and implement company policy.
• Comply with laws/regulations and company procedures.
• Perform other duties as required.

Skills

Leadership experience

Logistics knowledge

Communication skills

Education

Associates Degree or similar discipline preferred

Tools

Inventory software

Job description

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.

Bilingual English/Spanish very strongly preferred due to the composition of the workforce and the need for clear, effective communication across shifts.

Supervisory Responsibilities:

• Assists Warehouse Manager with hiring and training of new employees.
• Schedules and oversees warehouse staff.
• Conducts performance evaluations that are timely and constructive.

Duties/Responsibilities:

• Lead and develop company employees.
• Provide training and monitor the employees' performance. Be accessible to all areas of the dock and yard.
• Coach/counsel employees on performance and development and document performance-related material.
• Plan daily manpower needs to ensure customers' freight is delivered and picked up timely and damage-free.
• Communicate with Linehaul/dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight.
• Develop a plan for distributing break loads to achieve goals.
• Monitor service freight and ensure Linehaul compliance.
• Monitor and analyze all opportunities to cut costs and improve efficiencies.
• Assist customers with rate quotes, claim information, and setting appointments.
• Perform administrative functions, as required.
• Monitor actual performance data and gather information for reporting.
• Communicate with Account Managers to ensure customers' and company's needs are met.
• Ensure all OS&D is identified and processed properly.
• Conduct pre-shift meetings.
• Implement company policy.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as required.

Safety Procedures:

• Ensure all employees are trained on and adhere to safety protocols.
• Conduct regular safety audits and inspections to identify and mitigate potential hazards.
• Provide personal protective equipment (PPE) and ensure it is used correctly.
• Maintain clear and accessible emergency exits and equipment.
• Implement and enforce proper lifting techniques and ergonomics.
• Report and document any accidents or incidents immediately.
• Conduct regular safety meetings and drills to keep safety top of mind.
• Ensure compliance with OSHA regulations and other relevant safety standards.
• Promote a culture of safety where employees feel empowered to speak up about safety concerns.

Required Skills/Abilities:

• 3 plus years leading a logistics team or like experience
• Associates Degree or similar discipline preferred
• Excellent verbal and written communication skills.
• Strong supervisory and leadership skills.
• Ability to anticipate and solve problems.
• Excellent organizational skills and attention to detail.
• Ability to meet deadlines.
• Proficient with data entry and inventory software and systems.

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.