Warehouse Quality Supervisor Nights

Imperial Brady; Florida; On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Paid time off

Educational reimbursement

Paid family leave

Adoption assistance

Job summary

Imperial Brady in Miami recruits a Warehouse Quality Supervisor Night Shift to lead quality programs across warehouse operations. You will monitor processes, conduct audits, and coach staff to ensure accuracy and compliance with standards.

Responsibilities include using WMS, RF scanners, and S2K data to identify trends, implement corrective actions, and maintain safety and efficiency. This role reports to the Warehouse Manager and supports continuous improvement.

Qualifications

• 3+ years in warehouse operations, quality control, inventory control, or distribution.
• Experience supervising or leading teams in a distribution center is preferred.
• Strong understanding of warehouse processes (labeling, staging, loading, picking, shipping).
• Ability to interpret operational data and identify improvement opportunities.

Responsibilities

• Oversee and monitor quality across daily warehouse operations (pallet labeling, staging, loading, inventory, picking, shipping).
• Verify compliance with established controls using WMS, RF scanners, and data systems.
• Maintain floor presence to identify gaps, errors, and improvement opportunities.
• Conduct routine quality audits and inspections for accuracy and consistency.
• Investigate quality issues, determine root causes, and implement corrective actions.
• Connect operational activity with system data to identify trends and sources of errors.
• Develop and implement quality initiatives based on observations and data analysis.
• Train and mentor staff on processes, quality expectations, and system controls.

Skills

Quality control

Supervisory

Leadership

Data analysis

Communication

Problem solving

Education

Bachelor's degree in Business, Supply Chain, Operations, or related field

Tools

WMS

RF scanners

S2K system

Job description

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution—delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus. #imperialbradyjobs

• All correspondence will come directly from Imperial Brady and not a personal email address.

Warehouse Quality Supervisor

Position Summary

Imperial Brady has a Warehouse Quality Supervisor Night Shift opportunity available in Miami! Join a strong and continuously evolving team and help us continue to grow our business. Imperial Brady is a great place to take the next step in your career if you are eager to make an impact and take on new challenges.

The Warehouse Quality Supervisor is responsible for overseeing and maintaining warehouse quality standards, processes, and best practices while supporting the Warehouse Manager and supervising warehouse team members. Quality Control is the process of monitoring operations to ensure work is completed accurately, consistently, and according to established standards. This position focuses on identifying errors, preventing repeat issues, maintaining operational discipline, and ensuring established controls are consistently followed throughout the distribution center.

The Warehouse Quality Supervisor will maintain a strong presence on the warehouse floor, monitor operational processes, identify conditions that could lead to errors, investigate quality issues, and develop initiatives to improve accuracy and process compliance. This position will also mentor and coach the warehouse team through training and meetings focused on process control, error reduction, and operational best practices.

The schedule for this position is Sunday through Thursday from 6:00pm to Finish.

You Will

• Oversee and monitor quality throughout daily warehouse operations, including pallet labeling, pallet staging, pallet loading, floor organization, inventory, picking, shipping, receiving, and other warehouse processes.
• Verify that established operational controls and procedures are consistently followed using the Warehouse Management System (WMS), RF scanners, and other available tools.
• Maintain a strong presence on the warehouse floor and routinely observe operations to identify process gaps, errors, and opportunities for improvement.
• Conduct routine quality audits and inspections to verify accuracy, consistency, and compliance with established standards.
• Monitor pallet labeling, staging, loading, and floor organization to ensure products are properly identified, handled, positioned, and prepared for shipment.
• Identify potential conditions or process breakdowns that could result in errors and take proactive steps to prevent them.
• Investigate quality issues and errors, determine root causes, and implement corrective actions to prevent repeat occurrences.
• Connect operational activity with S2K system data, reports, and investigative findings to identify trends and determine the source of errors.
• Develop and implement quality initiatives based on direct observation, operational experience, data analysis, and recurring quality issues.
• Work closely with Warehouse Management to establish and maintain quality goals, performance standards, controls, and key performance indicators (KPIs).
• Train, coach, and mentor warehouse associates on proper processes, quality expectations, system controls, and company best practices.
• Conduct team meetings and training sessions focused on process control, error reduction, operational discipline, and continuous improvement.
• Partner with warehouse supervisors and managers to ensure associates understand and consistently follow established procedures.
• Follow up on corrective actions and conduct audits to verify that improvements are effective and sustained.
• Analyze quality and operational data to identify trends, recurring errors, and opportunities for improvement.
• Communicate quality findings and recommendations to management through clear, professional emails supported by operational data and investigative findings.
• Maintain strong working relationships with warehouse, transportation, inventory, customer service, and supply chain teams.
• Support continuous improvement initiatives designed to improve accuracy, productivity, efficiency, and customer satisfaction.
• Assist with new process implementations, system changes, integrations, and other operational projects.
• Identify potential safety, product-handling, and operational risks and elevate or correct them as appropriate.
• Provide regular feedback to management regarding quality performance, operational concerns, recurring errors, and improvement opportunities.
• Perform other duties and special projects as assigned.

You Have

• 3+ years of experience in warehouse operations, quality control, inventory control, or distribution, preferably in a distribution center environment.
• Previous supervisory, leadership, or quality-related experience preferred.
• Strong understanding of warehouse processes, including pallet labeling, staging, loading, picking, shipping, receiving, inventory control, and floor organization.
• Ability to understand warehouse operations and recognize conditions that may lead to errors or process failures.
• Experience conducting audits, identifying process deficiencies, investigating errors, and implementing corrective actions.
• Strong critical-thinking and problem-solving skills, with the ability to connect operational processes with system data, reports, and investigations.
• Ability to use operational data to identify trends, determine root causes, and develop effective improvement initiatives.
• Strong leadership, communication, coaching, and employee engagement skills.
• Ability to mentor and develop associates through hands‑on coaching, training, and team meetings.
• Effective written communication skills, including the ability to prepare professional emails based on operational data and investigative findings.
• Basic computer skills, including working knowledge of Microsoft Excel, Word, and PowerPoint.
• Experience developing and implementing process improvements and standard operating procedures.
• Working knowledge of applicable safety and regulatory requirements related to warehouse operations.
• Ability to work independently, prioritize multiple responsibilities, and make sound operational decisions.
• Bachelor's degree in Business, Supply Chain, Operations, or a related field preferred; equivalent experience will be considered.

Key Competencies

• Quality Focus: Maintains high standards for accuracy, consistency, and process compliance.
• Critical Thinking: Evaluates operational conditions, connects information from multiple sources, and identifies the root cause of issues.
• Operational Awareness: Understands warehouse processes and can anticipate conditions that may result in errors.
• Leadership & Coaching: Develops associates and reinforces proper processes through training, coaching, and accountability.
• Data Analysis: Uses S2K data, reports, and operational information to identify trends and support decisions.
• Communication: Clearly communicates quality findings, corrective actions, and recommendations to warehouse leadership and associates.
• Continuous Improvement: Proactively develops initiatives that improve process control, reduce errors, and strengthen operational performance.

We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.