Warehouse Quality, Safety & Compliance Lead

QuickBox Fulfillment; College Park, Northern (GA, KY); Hybrid; USD 77,000 - 94,000; Full time

Job summary

QuickBox Fulfillment seeks anOperations Quality, Safety, and Compliance Manager to oversee quality control, safety, and compliance within our warehouse fulfillment operations. You will monitor order accuracy, product quality, labeling, and client requirements while ensuring SOPs and standards are followed.

The role collaborates with Operations, Inventory, Client Services, and Shipping to identify risks, lead investigations, and implement corrective actions.

Qualifications

• Previous experience in quality control, compliance, warehouse operations or related leadership.
• Ability to lead, coach, and support teams in a fast-paced warehouse environment.
• Strong understanding of quality standards, process compliance, documentation, and operational accuracy.
• Ability to research discrepancies, analyze trends, and recommend corrective actions.
• Strong written and verbal communication skills.

Responsibilities

• Oversee quality control, safety, and compliance processes within assigned warehouse operations.
• Monitor order accuracy, product quality, packaging compliance, labeling accuracy, and client requirements.
• Ensure SOPs, work instructions and client standards are followed consistently.
• Identify quality concerns with operations leadership and propose improvements.
• Lead or support investigations into quality errors, complaints, and safety incidents.
• Perform root-cause analysis and recommend corrective actions to reduce errors.
• Review quality reporting, incident data, and client feedback to identify patterns.
• Support internal and client audits, safety inspections, and compliance reviews.
• Maintain documentation of findings, corrective actions, audit results, and training records.
• Develop or update SOPs, safety procedures, and quality checklists as assigned.
• Provide coaching and training on quality expectations and safety.
• Communicate risks and corrective actions to leadership in a timely manner.
• Assist with GMP, OSHA, and workplace safety compliance activities.
• Participate in client meetings and cross-functional planning as needed.
• Perform other duties as assigned.

Skills

Quality control

Compliance

Warehouse operations

Team leadership

Cross-functional collaboration

Problem-solving

Communication

Microsoft Office

Education

Bachelor's degree in business, operations, logistics, or related field

Tools

WMS

RF scanners

Quality tracking

Excel

PowerPoint

Teams

Job description

QuickBox Fulfillment seeks anOperations Quality, Safety, and Compliance Manager to oversee quality control, safety, and compliance within our warehouse fulfillment operations. You will monitor order accuracy, product quality, labeling, and client requirements while ensuring SOPs and standards are followed.

The role collaborates with Operations, Inventory, Client Services, and Shipping to identify risks, lead investigations, and implement corrective actions.