Warehouse Quality Assurance Specialist - Inventory & Process

Webstaurantstore; Lebanon (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

Bonus Opportunities

Job summary

WebstaurantStore is seeking a Quality Assurance Specialist to inspect workflow and ensure adherence to quality standards across processes. You will work with leadership to identify trends, communicate findings, and drive improvements through training and policy adherence.

Responsibilities include inventory accuracy, data capture, and collaboration with shift managers to meet daily goals. A background in a distribution environment and strong MS Office skills are preferred for success in this role.

Qualifications

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
• Strong analytical and problem-solving skills required
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; willingness to address difficult situations with diplomacy and emotional intelligence; customer service-oriented attitude with a desire to exceed expectations

Responsibilities

• Ensure all products/orders are received, stocked, picked, sorted, or packed with a high level of inventory accuracy and quality
• Maintain internal error trackers and utilize company systems to track accountability and ensure productivity and accuracy standards are met
• Inspect inventory for incorrect items or quantities, damaged or expired products and erroneous data entries
• Capture pertinent data focusing on trends and potential training gaps to solve problems and improve the operation
• Accurately record and maintain daily data sheets and/or reporting forms for submission
• Assist in providing training to new and current employees to ensure uniform and consistent processes; address and correct any receiving process issues within the department
• Assist leadership in providing feedback when required
• Safely operate and maintain warehouse equipment to carry out job duties; adhere to all safety training and Company policies
• Meet all expected performance standards regarding efficiency, accuracy and quality of work
• Maintain a clean, organized, and safe work environment by following all safety guidelines and reporting any hazards to the appropriate leadership
• Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
• Abide by all company and warehouse policies
• Flex into other positions and departments and undertake additional duties as necessary to support the overall operation

Skills

MS Office

Analytical skills

Communication skills

Multitasking

Adaptability

Customer service orientation

Tools

Outlook

Excel

PowerPoint

Word

Job description

WebstaurantStore is seeking a Quality Assurance Specialist to inspect workflow and ensure adherence to quality standards across processes. You will work with leadership to identify trends, communicate findings, and drive improvements through training and policy adherence.

Responsibilities include inventory accuracy, data capture, and collaboration with shift managers to meet daily goals. A background in a distribution environment and strong MS Office skills are preferred for success in this role.