Warehouse Pro: Order Fulfillment & Customer Service

Floor & Decor Holdings Inc. (old); Alexandria (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision insurance

Job summary

Floor & Decor in Alexandria, VA is seeking a Warehouse Associate to compile orders, replenish and move merchandise, check inventory, and assist customers on the floor or at the vehicle. You may operate a forklift and must follow safety procedures while delivering accurate, timely service.

We value friendly, organized, hard‑working team players who excel in a fast-paced environment and provide above‑par customer service.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Warehouse experience.
• Customer service experience.
• Experience with heavy machinery, forklifts, or farm equipment preferred but not required.
• Ability to handle multiple tasks and work well under pressure.
• Completion of forklift certifications through F&D when applicable.
• Drug test may be required where permitted by state law.

Responsibilities

• Demonstrate and understand compliance with safety processes.
• Work in a fast-paced environment with accuracy.
• Provide above and beyond customer service and exceed expectations.
• Restock show floor with product.
• Organize merchandise to company standards for easy shopping.
• Load out customers with the correct product.
• Help customers find products and answer questions.
• Be available to assist in other areas as needed.
• Keep work area clean and safe.

Skills

Friendly

Enthusiastic

Team player

Customer service

Good communication

Hard-working

Organized

Forklift

Tools

Forklift operator

Job description

Floor & Decor in Alexandria, VA is seeking a Warehouse Associate to compile orders, replenish and move merchandise, check inventory, and assist customers on the floor or at the vehicle. You may operate a forklift and must follow safety procedures while delivering accurate, timely service.

We value friendly, organized, hard‑working team players who excel in a fast-paced environment and provide above‑par customer service.