Warehouse Associate: Forklift & Customer Service

Floor & Decor Holdings Inc.; Moorestown Township (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k with company match

Employee stock purchase plan

Volunteer time off

Paid vacation

Job summary

Floor & Decor Holdings Inc. is seeking a Warehouse Associate to join our store team. You will compile orders, restock merchandise, and assist customers on the floor or at their vehicle, with forklift operation as needed, in a fast-paced retail environment.

The role requires strong math skills, reliability, and a customer-service mindset. Full-Time and Part-Time positions are available, with a focus on safety and teamwork to meet store goals.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Warehouse experience.
• Customer service experience.
• Experience with heavy machinery, forklifts, or farm equipment preferred but not required.
• Ability to handle multiple tasks and work well under pressure.
• Completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires passing a drug test.

Responsibilities

• Demonstrate and understand compliance with the company’s safety processes.
• Work in a fast-paced environment with accuracy.
• Provide above and beyond customer service and exceed customer expectations.
• Act and work in a manner consistent with the company’s core values.
• Restock our show floor with product.
• Organize merchandise to company standards to ensure customers may shop with ease.
• Load out customers with the correct product.
• Help customers find products as needed and answer customer questions.
• Be available to assist in other areas of the store as needed.
• Keep work area clean and safe.

Skills

Friendly

Enthusiastic

Team player

Customer service

Honest

Accountable

Communication

Forklift

Tools

Forklift

Job description

Floor & Decor Holdings Inc. is seeking a Warehouse Associate to join our store team. You will compile orders, restock merchandise, and assist customers on the floor or at their vehicle, with forklift operation as needed, in a fast-paced retail environment.

The role requires strong math skills, reliability, and a customer-service mindset. Full-Time and Part-Time positions are available, with a focus on safety and teamwork to meet store goals.