Warehouse Operations Systems Planner

Radial Inc.; Louisville (KY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Warehouse Operations Planner to ensure operational success at their fulfillment center. This role involves coordinating systems and processes, troubleshooting issues, and managing data integrity. You will analyze key performance indicators to identify improvement opportunities while leading project work and client requests. The ideal candidate will have a strong background in warehouse operations, a keen eye for detail, and excellent communication skills. Join this dynamic team and contribute to enhancing operational efficiency and service quality in a fast-paced environment.

Qualifications

• 2-4 years of experience in a warehouse or manufacturing environment.
• Above average knowledge of conveyor sortation and automation.
• Must be able to lift 50 lbs.

Responsibilities

• Troubleshoot and resolve WMS/WCS issues effectively.
• Monitor and document system changes and workflow.
• Train associates for new system rollouts and ongoing tasks.

Skills

Troubleshooting

Problem Solving

Attention to Detail

Communication Skills

Initiative

Dependability

Education

High School diploma or GED

Tools

Warehouse Management System (WMS)

Microsoft Office Suite

Job description

The Warehouse Operations Planner ensures the fulfillment center has the system support, processes, and training required to achieve operational objectives; coordinates between systems, fulfillment center, and operations teams to develop and maintain detailed functional requirements and operational process flows; prioritize and manage the delivery, functional testing, and implementation of new functionality and enhancements; manage and validate data integrity; and analyze and evaluate key performance indicators (KPIs) to identify opportunities for continual improvement within the operation and system functionality.

Responsibilities:

1. Follows all safety guidelines and performs in a safe and careful manner.
2. Responsible for troubleshooting and resolving warehouse management system (WMS) and warehouse control system (WCS) issues.
3. Vendor's point of contact for all WMS/WCS system needs.
4. Monitors all conveyance and automation systems to ensure proper workflow.
5. Documents all system changes.
6. Responsible for exception reporting for all warehouse functions, including root cause analysis and problem solving.
7. Responsible for sales and operational reporting required for the fulfillment center.
8. Creates and sends on-demand reporting required by the Operations Team.
9. Researches all SLA and aged order discrepancies identified by the KOP reporting team.
10. Plans and executes physical/systemic setup for business changes (peak, non-peak, promotion), including location changes, put away logic, pick path/zone adjustments, and SKU slotting.
11. Creates detailed SOPs for any changes to physical/systemic setup driven by the business.
12. Leads and executes project work as well as client requests (promos, quality and inventory checks, slotting updates, research).
13. Partners with clients regarding value-added services (VAS) preparation requirements, including creating operational SOPs.
14. Assures that knowledge of potential system changes is shared with the Operations Team.
15. Creates/updates slotting matrix used by Wave Planners to aid in making proper replenishment transactions.
16. Monitors aged inventory transactions and investigates as needed.
17. Researches and assists with SKU issues, including auditing item profiles and on-hand inventory.
18. Prepares/executes all systemic functions of RTV processing.
19. Assists with all client transfers in and out of the facility both operationally and systemically.
20. Verifies and completes aged receipt transactions prior to inventory sync to ensure accuracy.
21. Responsible for the training and ongoing coaching of Wave Planners.
22. Performs the job duties of a Wave Planner if they are absent.
23. Reports any failures of associates to follow proper systemic procedures affecting production/SLA agreements.
24. Assists with user setup and password resets.
25. Assists with training associates.
26. Trains associates for new system rollouts.
27. Provides information/training to other Radial sites.
28. All other duties assigned by supervisor or manager.

Qualifications:

1. High School diploma or GED.
2. 2-4 years of experience in a warehouse, distribution, or manufacturing environment.
3. Above average knowledge of all conveyor sortation and other automation.
4. Verbal skills/knowledge to describe specific conveyor areas to vendor/maintenance team should replacement parts be needed/installed.
5. Initiative – Volunteers readily, seeks increased responsibilities, asks for and offers help when needed.
6. Near perfect attendance and punctuality.
7. Dependability – Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments.
8. Motivation – Sets and achieves challenging goals.
9. Knowledge of department processes and SOPs, systems acumen.
10. Attention to detail.
11. Computer Skills – MS Office Suite and email etiquette required. Working knowledge of WMS Systems.
12. Must be able to lift 50 lbs.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail]. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.