Warehouse Operations Support III

AAA Mountain West Group; Scottsdale (AZ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401k Matching

Medical, Dental, Vision

Paid Holidays

Paid Time Off

Volunteer Time Off

AAA Classic Membership

Product Discounts

Tuition Reimbursement

Job summary

AAA Mountain West Group in Scottsdale, AZ is seeking a Warehouse Operations Support III to ensure timely fulfillment of parts requests for Smart Home Pro Installers and Service technicians. You will manage inventory levels, perform procurement tasks, and support facility operations on site five days a week.

The role requires 2–4 years of warehousing experience, strong MS Office skills, and the ability to adapt to varied problems while maintaining high standards of accuracy and customer service.

Qualifications

• High school diploma or GED required.
• 2–4 years of warehousing and logistics experience preferred.
• Exposure to warehousing and logistics (or equivalent with inventory management) preferred.

Responsibilities

• Ensure quality and timeliness of staging and pulling inventory based on project timelines.
• Manage and audit the shared warehouse email account and communicate with colleagues and knowledgeable audiences.
• Oversee procurement for main stock and expense items, inventory monitoring, reorder point validation, and purchase orders.
• Perform weekly cycle counts for high-velocity/high-value items and maintain exact on-hand stock levels.
• Coordinate vendor returns with the Warehouse Service Technician and maintain 5S procedures.

Skills

MS Office

Inventory management

Quality control

Documentation & reporting

Organization

Customer service

Training new team members

Education

High school diploma or GED

Tools

Forklift operation

Warehouse equipment

Job description

Why Work For Us?

Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period Benefits – Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. Collaborative Environment - AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program . At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work.

NOTE: This role is onsite in our Scottsdale Warehouse 5 days a week, Monday through Friday.

JOB SUMMARY

The Warehouse Operations Support III role is responsible for ensuring the timely fulfillment of parts requests and orders for Smart Home Pro Installers, Service technicians, and Advisors/Project Managers. Key duties include managing warehouse inventory levels, facility upkeep, and providing support for purchase order-related tasks. The Warehouse Operations Support III has a substantial understanding of the job and applies knowledge and skills to complete moderately difficult assignments with a wider impact on the department or team level.

ESSENTIAL FUNCTIONS

Job Fulfillment & Warehouse Correspondence

Accountable for the quality and timeliness of deliverables in staging and pulling inventory based on project timelines and requests. Manages and audits the shared warehouse email account, conveying and exchanging basic technical or procedural information with colleagues and knowledgeable audiences. Normally receives little instruction on daily work and general instructions on newly introduced assignments. May be responsible for up-skilling new team members.

Inventory Control & Procurement

Oversees procurement for main stock and expense items, inventory monitoring, reorder point validation, and the creation of purchase orders. Executes weekly cycle counting programs for high-velocity and high-value items, maintaining exact on-hand stock levels and tracking warranties. Guided by defined processes but expected to adapt solutions to other varied problems, occasionally requiring fact-finding to fully understand an issue and coordinate the appropriate response.

Facility Operations & Returns Management

Processes complex dispositions of van stock items and unused or damaged products. Independently collaborates with the Warehouse Service Technician to facilitate vendor returns while strictly following controls. Oversees and maintains 5S procedures, general cleaning, and stock location. Supports high-level redundancies in the warehouse as needed, including receiving, driving, service, dispositions, and projects.

KNOWLEDGE / SKILLS / ABILITIES

Substantial understanding of computer systems and MS Office; Deep knowledge of Supply Management and Quality Control to support a wide range of moderately difficult assignments. Strong documentation and reporting skills; Advanced forklift operation and warehouse equipment proficiency. Ability to adapt solutions to various problems and conduct fact-finding to determine the appropriate response; Conveys basic technical or procedural information effectively to knowledgeable audiences; Excellent organization and customer service skills; Capable of up-skilling and training new team members.

EDUCATION & EXPERIENCE / COMPETENCIES / CERTIFICATIONS / LICENSES

Minimum Qualifications High school diploma or GED. Minimum of 2-4 years of warehousing and logistics experience. Preferred Qualifications Previous exposure to warehousing and logistics (or equivalent with inventory management

DISCLAIMER

The job functions listed describe the general nature and level of work being performed by team members assigned to this job. They are not intended to be an exhaustive list and may be subject to change based on business needs.

WORKING ENVIRONMENT

Physical requirements include standing, sitting, bending, and lifting. Need to be able to lift and carry 25 pounds (up to 50 pounds). Requires long periods of looking at a computer screen.

#VIC_RX - Welcome to AAA Mountain West Group (MWG), serving Northern California, Nevada, Utah, Arizona, Alaska, Wyoming, and Montana. We believe our team should make their mark: over every mile and at every moment, we pride ourselves at helping our Members outsmart life's obstacles. We are a not-for-profit, membership-based organization that has served our Members for over a century: from our legendary roadside assistance and award-winning insurance products to free travel planning and new innovations.