General Service Technician

AAA Mountain West Group; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

11 paid holidays

PTO 17 days first year

Medical insurance

Dental insurance

Vision insurance

Wellness program

401K matching

Tuition reimbursement

AAA Membership

Employee discounts

State of the art equipment

Job summary

AAA Mountain West Group seeks an Automotive Technician to perform oil changes, lubrication, tire service and other repairs as assigned. You’ll support senior techs, test drive to verify issues and help maintain a safe, clean shop.

Some travel to different locations may be required. MWG offers robust benefits: 11 paid holidays, up to 17 days PTO in year one, medical/dental/vision, wellness program, 401K matching, tuition reimbursement for ASE certifications, free AAA Membership and member

Qualifications

• High School diploma or equivalent (GED).
• Valid driver's license with clean record.
• Six months general repair, lube services, or tire shop experience.

Responsibilities

• Perform oil changes and lubrication service for member and nonmember vehicles.
• Perform tire repairs and installation service for member and nonmember vehicles.
• Assist upper level technicians as needed and for experience.
• Test drives vehicles to verify performance or drivability concerns.
• Maintain clean and safe work environment; clean spills and debris.
• Maintain company provided equipment and machinery.

Skills

Oil changes

Tire service

Diagnostics

Safety procedures

Manual transmission

Team collaboration

Education

High School diploma

Driver's license

Tools

Automotive tools

Job description

Come Join Us! 11 Paid Holidays Up to 17 days PTO first year – start earning day one, 22 days off in year two. No work on Sundays – Facility Closed. Best in Class Benefits – Medical, Dental, Vision, wellness program and more! 401K Matching $1 to $1 up to 6% annually. Tuition reimbursement for ASE Certifications. State of the art equipment and facilities with consistent car count. A free AAA Membership and numerous employee discounts. Trusted Brand for over 120 years with 60 Million+ members in North America.

Summary

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Job Responsibilities

• Performs oil changes and lubrication service for member and nonmember vehicles.
• Performs tire repairs and installation service for member and nonmember vehicles.
• Performs other minor repairs as assigned by Lead Tech or Service Advisor, according to their abilities.
• Assist upper level technicians as needed and for experience.
• Test drives vehicles when practical for any/all performance or drivability concerns before performing work
• Exception: when unsafe or vehicle not drivable
• Retest drives after repairs completed to verify that repair solved defined problems
• Maintains clean and safe work environment; cleans spills and debris immediately to reduce hazards
• Maintain company provided equipment and machinery
• Follows Company and industry safety rules and regulations
• Reports all unsafe conditions to supervisor including but not limited to lifts, overhead doors, and equipment
• Attends all required training, seeks additional training to maintain and increase effectiveness
• Keeps up to date on industry trends and repair procedures.
• Attends and successfully completes at least 12 hours of continuing auto repair training per year sponsored and/or provided by the club.
• Maintains customer vehicles in regard to cleanliness and does not tune or otherwise adjust any controls within the vehicle.
• Verifies as soon as practicable that parts ordered for the vehicle assigned to them are correct.
• Performs all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers) or accepted industry standard.
• Performs digital inspection and documents to their full potential. Notates all pertinent information into the shop inspection or management system, attaches all photos or videos to illustrate repairs or needs to the inspection.
• Assures all comeback related repairs are prioritized as directed by manager or lead.
• Communicates effectively as necessary with manager, service advisors and other technicians to contribute to the overall performance of the location
• Responsible for the safety and accuracy of all repairs made and or systems inspected to assure vehicle is as safe or safer condition as was prior to work commencing
• Performs other related duties as assigned.
• Note: May require travel to different locations on an as needed basis

Knowledge/Skills/Abilities

• Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity
• Effective organization, interpersonal and negotiation skills
• Ability to work scheduled hours as necessitated by business need
• Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email
• Member service focus
• Automotive/mechanical background
• Ability to drive vehicles equipped with manual transmission
• Knowledge of equipment/tool operation and diagnostic/repair procedures
• Maintains 20% productivity measured by hours worked/hours flagged

Education & Experience/ Licenses & Certifications

• High School diploma or equivalent certification (GED)
• Must possess a valid driver’s license with a safe driving record
• Six months experience in general repair, lube services and or tire shop

Work Environment/Physical Requirements

• Ability to lift and or carry up to 50lbs
• Standing, bending, kneeling, pushing, reaching, lifting, climbing ladders
• Exposure to loud noises - $20.00 hourly starting pay

Welcome to AAA Mountain West Group (MWG), serving Northern California, Nevada, Utah, Arizona, Alaska, Wyoming, and Montana. We believe our team should make their mark: over every mile and at every moment, we pride ourselves at helping our Members outsmart life’s obstacles. We are a not-for-profit, membership-based organization that has served our Members for over a century: from our legendary roadside assistance and award-winning insurance products to free travel planning and new innovations.