Human Resource Business Partner

AAA Mountain West Group; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Great pay

401k matching

Medical, Dental, Vision

Paid holidays & PTO

Volunteer time off

Wellness program

Paid holidays

Paid time off

Volunteer time off

Collaborative environment

Free AAA Classic membership

Tuition reimbursement

Job summary

AAA Mountain West Group in Phoenix, AZ is seeking an experienced HR Business Partner to align HR strategy with organizational goals and partner with leaders to mitigate talent risks. The role emphasizes resolving a wide range of issues with creative solutions and proactive advisory.

The position is in-office three days per week, requiring strong HR knowledge, analytical mindset, and the ability to coach managers through complex ER matters.

Qualifications

• Bachelor’s degree or equivalent; 5+ years of HR-related experience.
• Preferred HR Certification (SHRM-CP or PHR).
• Foundational HR/Project Management certifications are a plus.

Responsibilities

• Apply HR policies to resolve operational issues and mitigate risk at the manager level.
• Coach managers on performance and employee development; advise on sensitive ER cases.
• Analyze people data to support talent planning and succession processes.

Skills

Analytical mindset

Workshop facilitation

HR policies

Advising managers

Consultative advisory

Education

Bachelor's degree or equivalent

HR Certification (SHRM-CP or PHR)

CAPM certification

Job description

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program .

The HR Business Partner is a fully qualified, experienced professional who partners with leaders to align human resources strategy with organizational goals. This role resolves a wide range of issues in creative ways, working on problems of diverse scope to resolve complex operational issues, mitigate talent risks, and provide proactive consultative advisory.

Note: This position is in office in Phoenix, AZ 3 days per week

ESSENTIAL FUNCTIONS

Strategic Thinking & Problem Solving

Applies HR policies to resolve operational issues of diverse scope, using sophisticated analytical and problem-solving techniques to identify root causes. Devises solutions based on limited information and precedent, assessing unusual circumstances to mitigate risk at the manager level. Supports core HR processes like engagement surveys and the employee lifecycle from hire to separation i.e., onboarding (new hire orientation), transfers, offboarding, leaves of absence and unemployment claims.

Influence & Employee Relations

First-line support for employee relations and conducts formal investigations. Coaches managers on performance management and employee development, adapting style to differing audiences to resolve complex and sensitive ER cases. Enhances relationships with internal partners who are not familiar with the subject matter, often requiring persuasion and serving as a trusted advisor. Apply HR policies and processes, recommending decisions to resolve operational issues at the manager level. Gain manager cooperation on compliance.

HR Data & Talent Planning

Analyzes people data and trends using evaluation techniques to support HR recommendations, select the right course of action, and suggest variations in approach. Supports the execution of talent management processes, such as talent reviews and succession planning, working independently with reviews at critical points.

KNOWLEDGE / SKILLS / ABILITIES

Complete knowledge and full understanding of HR principles, practices, and specific business regulations. Strong analytical mindset to synthesize employee data and excellent workshop facilitation skills. Adept at evaluating diverse situations, working independently, and advising on difficult and sensitive matters.

EDUCATION & EXPERIENCE / COMPETENCIES / CERTIFICATIONS / LICENSES

Minimum Qualifications Bachelor’s degree or equivalent relevant experience. Minimum of 5 years of related experience; or combination of education and equivalent experience. Preferred Qualifications Professional HR Certification (e.g., SHRM-CP or PHR). Foundational HR/Project Management certifications (e.g., CAPM).

DISCLAIMER

The job functions listed describe the general nature and level of work being performed by team members assigned to this job. They are not intended to be an exhaustive list and may be subject to change based on business needs.

WORKING ENVIRONMENT

Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

#LI-OH1 - Welcome to AAA Mountain West Group (MWG), serving Northern California, Nevada, Utah, Arizona, Alaska, Wyoming, and Montana. We believe our team should make their mark: over every mile and at every moment, we pride ourselves at helping our Members outsmart life’s obstacles. We are a not-for-profit, membership-based organization that has served our Members for over a century: from our legendary roadside assistance and award-winning insurance products to free travel planning and new innovations.