Warehouse Operations Supervisor & Process Coach

Wesco; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Wesco in Reno, NV is seeking a Supervisor - Operations to oversee multiple warehouse functions including receiving, picking, packing, shipping, and related activities. You will report to a Manager or Senior Manager Operations and supervise 2+ associates, training and coaching them to meet customer requirements.

You will train, coach and counsel associates, monitor performance, and drive process improvements while ensuring safety, quality, and efficiency across inbound and outbound workflows in a

Qualifications

• High School degree or equivalent required.
• Forklift certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or have the ability to obtain a forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and takes corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Communication

Interpersonal skills

Time management

Attention to detail

Team player

Problem solving

Inventory control

Learn business systems

Customer needs anticipation

Safety awareness

Education

High School Degree or Equivalent

Job description

Wesco in Reno, NV is seeking a Supervisor - Operations to oversee multiple warehouse functions including receiving, picking, packing, shipping, and related activities. You will report to a Manager or Senior Manager Operations and supervise 2+ associates, training and coaching them to meet customer requirements.

You will train, coach and counsel associates, monitor performance, and drive process improvements while ensuring safety, quality, and efficiency across inbound and outbound workflows in a