Warehouse Operations Supervisor

Plumbers Supply Co.; Louisville (KY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation time

401(k) with company match

Career growth opportunities

Stability with a family-owned company

Job summary

Plumbers Supply Co. is seeking a Workbench Manager to lead daily workbench operations, develop staff, and continuously improve processes for on-time customer service. You will oversee staffing, safety, and compliance while coordinating daily shipments and inquiries.

The role emphasizes hands-on leadership, coaching, and accountability in a fast-paced warehouse environment to maintain service levels and operational efficiency.

Qualifications

• Must have a high school diploma or GED.
• Warehouse leadership experience required or preferred.

Responsibilities

• Lead and supervise daily workbench activities.
• Organize workflow to meet customer expectations and deadlines.
• Ensure safety, quality, and productivity goals are met and tracked.

Skills

Leadership

Coaching

Communication

Problem-solving

Safety compliance

Prioritization

Team supervision

Microsoft Office

Education

High school diploma or GED

Tools

Warehouse software

Job description

Are you the type of leader who takes ownership, develops people, and keeps operations running smoothly?

Plumbers Supply Co. has been a trusted name in the plumbing, HVAC, and industrial supply industry for more than 105 years. As a family-owned company, we've built our reputation on strong relationships, operational excellence, and a commitment to doing things the right way.

We're looking for a Workbench Manager who can lead by example, develop employees, and drive operational excellence. If you enjoy building strong teams, improving processes, and ensuring customers receive exceptional service, we'd like to talk with you.

WHO WE ARE

We're not a massive distribution company where employees get lost in the crowd. We're a company where hard work gets noticed, leaders are empowered to make an impact, and every team member plays an important role in our success.

Our warehouse operations are critical to serving our customers, and the Workbench Manager is responsible for ensuring daily workbench activities are completed safely, efficiently, and accurately.

WHAT THE JOB LOOKS LIKE DAY-TO-DAY

• Lead and supervise the daily activities of the workbench team
• Organize workflow to ensure customer expectations are met
• Hold employees accountable to safety, quality, and productivity goals
• Coach, train, motivate, and develop team members
• Ensure customer and transfer orders are completed accurately and on time
• Coordinate daily UPS and FedEx shipments
• Respond to customer and employee inquiries
• Manage staffing levels and approve time-off requests
• Develop and improve operational processes and procedures
• Maintain a safe, organized, and productive work environment
• Operate forklifts and other material handling equipment as needed
• Support hiring, training, and performance management activities
• Ensure compliance with company policies and procedures

WHAT WE NEED FROM YOU

• High school diploma or GED
• Previous warehouse experience required
• Supervisory or team leadership experience in a warehouse environment preferred
• Ability to motivate, coach, and develop employees
• Strong communication and problem-solving skills
• Ability to prioritize responsibilities in a fast-paced environment
• Experience using computers and business software applications
• Commitment to safety, accuracy, and customer service
• Ability to operate forklifts and warehouse equipment
• Ability to lift up to 50 pounds regularly and work in a warehouse environment
• A hands-on leadership style and strong sense of accountability

WHAT YOU GET

• Competitive pay
• Health insurance
• Paid holidays
• Vacation time
• 401(k) with company match
• Career growth opportunities
• Stability with a family-owned company that has served customers for more than a century
• The opportunity to lead a team and make a direct impact on operational success

WHY THIS ROLE MATTERS

The Workbench Manager is responsible for ensuring products move efficiently, customer expectations are met, and employees have the support and leadership they need to succeed. This position plays a key role in maintaining productivity, safety, and service levels across the operation.