Warehouse Operations Specialist

The Realest; Town of Texas, Fort Worth (WI, TX); Hybrid; USD 25,000 - 36,000; Full time

Job summary

The Realest is seeking a Warehouse Operations Specialist for its Dallas facility. This hybrid, hands-on role manages receiving, storage, fulfillment, returns, and shipment staging with careful handling and accurate systems.

After training, you will independently manage the daily work queue, follow SOPs, and escalate issues as needed to keep operations secure and efficient with minimal supervision.

Qualifications

• Comfortable with computer systems and quick to learn inventory, order management, and shipping platforms.
• Warehouse, fulfillment, shipping, inventory, or e-commerce experience preferred; no formal education required.

Responsibilities

• Receive, inspect, count, and process incoming inventory against records.
• Assign storage locations, put-away, and keep inventory aligned with system records.
• Pick, verify, pack, and process orders from release through secure shipment staging.
• Process domestic and international shipments and routine customs documentation.
• Process returns and escalate damaged or high-value issues to leadership.
• Use company systems to keep precise digital records at each stage and manage daily work queue.
• Maintain clean, safe, and stocked areas and monitor supplies.
• Serve as a trusted keyholder with opening/closing and security procedures.
• Stand, bend, lift up to 50 pounds, and operate without supervision.

Skills

Computer systems

Inventory experience

Attention to detail

Effective communication

Tools

Inventory systems

Order management software

Shipping platforms

Job description

The Warehouse Operations Specialist is a hands-on, hybrid role responsible for accurately moving high-value, fragile, and one-of-a-kind merchandise through The Realest's Dallas facility — receiving, storage, fulfillment, returns, and shipment staging — with careful physical handling and system accuracy. After training, this person independently manages the daily work queue, follows established procedures and escalation paths, and helps keep the operation organized, secure, and efficient with minimal supervision.

Receiving, Inventory & Listings

• Receive, inspect, count, and process incoming inventory in the company Admin system, verifying identity, quantity, condition, measurements, and status against records.
• Assign storage locations, complete put-away, and keep inventory aligned with system records.
• Perform routine counts, investigate and correct discrepancies when authorized, and **escalate** unresolved exceptions.
• Organize and protect high-value, one-of-a-kind inventory per established handling, storage, and access controls.
• Photograph inventory for online listings — clear, accurate, well-lit images that meet company presentation standards.
• After training, support authorized staff with authentication, documentation, and preparation as needed.

Fulfillment & Returns

• Pick, verify, pack, and process orders from release through secure shipment staging, following product-specific packaging and handling standards.
• Process domestic and international shipments, including routine customs documentation after training.
• Process returned, undeliverable, or unclaimed shipments — inspect, update systems, and return to inventory when appropriate.
• Escalate damaged, missing, high-value, or non-routine situations for leadership direction.

Systems & Daily Operations

• Use company systems across receiving, inventory, fulfillment, returns, and shipping, keeping precise digital records at each stage.
• Manage the daily work queue independently, shifting between tasks as volume fluctuates while following SOPs and escalation procedures.

Warehouse Readiness & Security

• Keep receiving, storage, packing, and staging areas clean, safe, and stocked, with packing stations and equipment ready for daily use.
• Monitor supplies and submit replenishment requests; perform basic equipment checks and report repair or facility needs.
• Serve as a trusted keyholder, following opening, closing, access, and security procedures and escalating any concerns.

Qualifications & Attributes

• Comfortable with computer systems and quick to learn inventory, order management, and shipping platforms.
• Warehouse, fulfillment, shipping, inventory, or e-commerce experience preferred; no formal education required.
• Trustworthy, reliable, detail-oriented, and accountable, with consistent focus on inventory accuracy and careful handling of valuable items.
• Self-motivated, flexible, and communicates well, seeking guidance or escalating when needed.

Physical Requirements

• Able to perform the essential physical functions of the role, with or without reasonable accommodation.
• Able to stand, walk, bend, reach, and move throughout the facility; lift and carry up to 50 pounds and move carts, boxes, and palletized materials.
• Able to safely use step stools or ladders to access inventory at varying heights and perform repetitive handling tasks with accuracy and care.

Schedule & Work Expectations

Full-time, Monday through Friday, normally 40 hours per week. This is an hourly, non-exempt position eligible for overtime under applicable law; all hours worked must be accurately recorded. Occasional flexibility in start or end times may be required based on operational volume, major auction closes, large inventory receipts, or other business needs.