Warehouse Operations Manager — Lead Shipping & Safety

TriMark USA, LLC; Winston-Salem (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition Reimbursement

Pet Insurance

Legal Insurance

401k

Community Service Day

Spotlight Awards

National Sales Excellence Awards

CFSP Prep Certification Program

Job summary

TriMark USA, LLC in Winston-Salem, NC is seeking a Warehouse Manager to lead daily warehouse operations in office-based settings. The role focuses on directing a team of 20+ personnel, managing shipping/receiving, inventory accuracy, and safety compliance.

You will oversee distribution activities, uphold policies, and drive efficiency while coordinating with operations leadership to support customer service and on-time order fulfillment.

Qualifications

• High school diploma or GED, or equivalent military or practical experience.
• 6 – 8 years of experience in distribution management.
• Clean driving record and ability to be insured for delivery vehicles.
• Ability to successfully pass a background check post offer acceptance.

Responsibilities

• Direct daily activities of over 20 employees, including supervisors, material handlers, shippers, and receivers.
• Conduct performance reviews, provide training, and ensure cross-training of personnel.
• Manage all aspects of shipping and receiving operations to ensure timely and accurate processing of orders.
• Maintain inventory accuracy and perform regular audits to reconcile discrepancies.
• Execute safety initiatives, including safety committee participation, forklift safety, and HAZMAT procedures.
• Implement warehouse policies and procedures consistently to maintain compliance with regulations.
• Oversee distribution and logistics activities, including UPS, truck load, LTL, and contracted delivery services.
• Identify and address sales or purchasing issues to optimize efficiency and reduce costs.
• Maintain warehouse facilities to the highest standards of cleanliness, organization, and security.
• Schedule and oversee maintenance and repairs as needed to ensure optimal functionality.
• Foster a customer service-oriented culture, providing support to internal sales personnel and end customers.
• Address customer inquiries and concerns promptly and professionally.
• Promote good morale and a positive attitude among team members, fostering a collaborative and productive work environment.
• Communicate effectively with the Director of Operations, General Manager, and other stakeholders to address issues and drive improvement initiatives.

Skills

Team leadership

Forklift operation

ERP systems

Warehouse systems

MS Office

Shipping & Receiving

Education

High School diploma or GED

Tools

ERP systems

MS Office

Job description

TriMark USA, LLC in Winston-Salem, NC is seeking a Warehouse Manager to lead daily warehouse operations in office-based settings. The role focuses on directing a team of 20+ personnel, managing shipping/receiving, inventory accuracy, and safety compliance.

You will oversee distribution activities, uphold policies, and drive efficiency while coordinating with operations leadership to support customer service and on-time order fulfillment.