Warehouse Operations Manager I

NFI; Lancaster (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic Warehouse Operations Manager I to lead efficient warehouse operations. This role involves managing personnel, optimizing processes, and ensuring compliance with safety standards. You'll develop strategic plans, oversee shipping and receiving, and foster employee development in a fast-paced environment. If you're passionate about logistics and thrive on improving operational efficiency, this is the perfect opportunity for you. Join a team that values innovation and excellence in the supply chain industry, where your contributions will make a significant impact.

Qualifications

• 5+ years supervisory experience in warehousing/distribution required.
• Bachelor’s degree in Supply Chain or Business preferred.
• Experience with Warehouse Management Systems is a must.

Responsibilities

• Manage day-to-day warehouse operations and personnel.
• Oversee shipping and receiving schedules for accuracy.
• Conduct pre-shift meetings and support staffing processes.

Skills

Supervisory Experience

Warehouse Management Systems

Microsoft Office

Communication Skills

Analytical Skills

Bilingual English/Spanish

Customer Service Orientation

Adaptability

Education

Bachelor’s in Supply Chain

Bachelor’s in Business

Tools

Warehouse Management Systems (Manhattan)

Safety Equipment

Job description

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Overview

The Warehouse Operations Manager I is responsible for the efficient day-to-day operation of the warehouse, focusing on managing personnel and implementing action plans. This role oversees a facility ranging from 100,000 to 500,000 sq. ft., tracking equipment hours, ensuring maintenance schedules, and conducting employee meetings. Reports to the General Manager of the Distribution Center.

Responsibilities

Operations Management

• Develop strategic plans with the General Manager for efficient and cost-effective operations.
• Ensure shipping and receiving schedules meet goals.
• Manage warehouse supervisors and staff.
• Oversee inbound and outbound shipments for accuracy and timeliness.
• Audit compliance with SOPs.
• Optimize equipment utilization.
• Review daily objectives and determine productivity needs.
• Partner with leaders to balance labor and workload.
• Match personnel skills to job requirements.
• Analyze workload versus labor and equipment.
• Plan long-term labor needs based on data.
• Recommend programs to improve operations.

Financials

• Understand how decisions impact financial outcomes.
• Learn about budgeting, forecasting, and financial reports.
• Run productivity and labor reports to identify gaps.

Employee Relations/Development

• Conduct pre-shift meetings covering productivity and operational issues.
• Support staffing and hiring processes.
• Onboard new employees and follow training schedules.
• Set and communicate departmental and individual goals.
• Maintain HR practices and adhere to policies.
• Work with HR on employee issues and disciplinary actions.
• Provide coaching, feedback, and recognition.
• Participate in employee development and talent selection.
• Model company values and vision.
• Conduct performance reviews and recommend raises.
• Stay current on industry information and tools.
• Travel to other warehouses as needed.

Safety and Security

• Ensure safe, clean, and efficient warehouse operations.
• Participate in safety initiatives.
• Implement safety schedules complying with standards.
• Perform safety observations and coaching.
• Improve procedures to prevent accidents.
• Investigate incidents and implement improvements.
• Manage equipment maintenance with vendors.

Qualifications

• Bachelor’s in Supply Chain, Business, or related field preferred.
• 5+ years supervisory experience in warehousing/distribution.
• Experience with Warehouse Management Systems (preferably Manhattan).
• Proficiency in Microsoft Office.
• Knowledge of warehouse/mechanical equipment.
• Understanding of OSHA, DOT, HAZMAT, FDA regulations; willingness to get certified.
• Ability to work in a fast-paced environment.
• Adaptability to changing priorities and stressful situations.
• Experience with seasonal workforces is a plus.
• Interest in performance metrics, process improvement, Lean/Six Sigma.
• Strong talent management and team-building skills.
• Excellent communication skills.
• Customer service orientation.
• Analytical and mathematical skills.
• Bilingual English/Spanish preferred.
• Availability for irregular hours, including nights, weekends, holidays.
• Physical ability to stand/walk for 10-12 hours, lift up to 50 pounds, and perform physical tasks.

Equal Opportunity Statement

We are an equal opportunity employer, committed to diversity and inclusion. Discrimination based on pay discussions is prohibited, with exceptions for employees with access to compensation information as outlined by law.

LA County applicants: We consider qualified applicants, including those with criminal histories, in accordance with applicable laws.

Additional Details

• Profit Center: PC-273
• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Functions: Management, Manufacturing
• Industries: Transportation, Logistics, Supply Chain, Storage