Warehouse Operations Manager

Lotte Global Logistics North America (LGLNA); Torrance (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401k

Paid Time Off

Company Holidays

Job summary

Lotte Global Logistics North America (LGLNA) in Torrance, CA is seeking a Manager of Warehouse Operations to lead multi-site fulfillment, drive SOPs, and ensure safety, quality and productivity across all facilities. The ideal candidate has a Bachelor's degree in a related field and 7+ years of warehouse leadership, with strong leadership, problem solving, and WMS proficiency.

Korean language skills are preferred.

Qualifications

• Experience managing multi-site warehouse operations.
• Bachelor's degree required.
• 7+ years in warehouse operations.

Responsibilities

• Provide leadership to regional warehouse managers and teams.
• Develop and implement SOPs to ensure consistency and efficiency across all warehouses.
• Foster a positive, inclusive work environment, promoting teamwork and professional development.
• Oversee daily operations of all warehouse facilities to ensure safety, quality, and productivity standards.
• Develop and monitor KPIs and operations metrics, implementing improvements as needed.
• Coordinate with the logistics team to ensure timely and accurate shipping and receiving processes.
• Implement effective inventory control procedures to minimize discrepancies and losses.
• Identify opportunities for process improvement and operational efficiencies.
• Maintain high standards of customer satisfaction through efficient and accurate order fulfillment.
• Evaluate and implement new technologies to enhance warehouse operations.

Skills

Leadership / team management

Problem-solving / decision-making

Communication / interpersonal skills

Working under pressure / deadlines

Cross-functional collaboration

Korean language (preferred)

Education

Bachelor's degree in Supply Chain Management / Logistics / Business Administration

Tools

Warehouse Management Systems (WMS)

Inventory control software

Job description

LOTTE GLOBAL LOGISTICS is a leading logistics provider with a strong global network. Our branches operates as a key hub for our international freight forwarding services, supported by and in close coordination with our Korean Head Office.

About the Role

Job Summary: Manager of Warehouse Operations in Torrance, CA

LGLNA is a growing business that requires a skilled and engaging a Manager of Warehouse Operations to support our rapidly expanding organization. The right candidate will thrive in a fast-paced and multi-site environment. S/he enjoys collaborating with all company team members, is skilled in candidate screening and management, inbound, outbound, communication with internal colleagues and customers. We’re looking for an experienced warehouse professional who will partner with our customer to support and develop our fast-growing business.

[Key Responsibilities]

• Provide leadership and direction to regional warehouse managers and teams
• Develop and implement Standard Operating Procedures (SOPs) to ensure consistency and efficiency across all warehouses
• Foster a positive and inclusive work environment, promoting teamwork and professional development
• Oversee daily operations of all warehouse facilities to ensure compliance with safety, quality, and productivity standards
• Develop and monitor key performance indicators (KPIs) and operations metrics, implementing improvements as needed
• Coordinate with the logistics team to ensure timely and accurate shipping and receiving processes.
• Implement effective inventory control procedures to minimize discrepancies and losses
• Identify opportunities for process improvement and operational efficiencies
• Maintain high standards of customer satisfaction through efficient and accurate order fulfillment
• Evaluate and implement new technologies to enhance warehouse operations

[Qualifications]

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field
• Minimum of 7 years of experience in warehouse operations
• Proven experience in managing multi-site warehouse operations

[Skills]

• Strong leadership and team management skills
• Excellent problem-solving and decision-making abilities
• Proficient in warehouse management systems (WMS) and other relevant technologies
• Strong understanding of inventory control, logistics, and supply chain managementExcellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Fluency in Korean preferred

LGLNA is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

• Health insurance
• Vision insurance
• 401k
• Paid Time Off
• Company Holidays

Equal Opportunity Statement

LGLNA is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.