Sr. Logistics Coordinator

Lotte Global Logistics North America (LGLNA); Irving (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Lotte Global Logistics North America (LGLNA) in Irving, TX is expanding its intermodal freight team to expertly execute pickup, monitor in transit movement, and final mile delivery within a collaborative, customer-focused environment.

The role requires a high school diploma (Bachelor’s preferred) and 3-5 years in logistics, with strong Excel, PowerPoint, and Word skills to support operations.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 3-5 years logistics experience preferred.
• Strong knowledge base of the logistics industry.
• Proficient Microsoft Office applications.
• Excellent customer service and communication skills.
• Detail-oriented with strong organizational skills.
• Able to work independently and as part of a team.

Responsibilities

• Creates and issues work orders for load pickup and delivery; follow-up and reconcile receipt of dispatch orders
• Enter rail billing, trace loads on various railroad websites, and proactively notify customers of delays
• Procure equipment from various suppliers and coordinate shipments with all Class 1 railroads
• Managing daily and weekly rail capacity commitments as well as minimizing situations that will incur accessorial charges
• Maintaining strong relationships with our network of drayage partners to ensure continuation of superior service
• Ability to handle significant volume of phone and email communication
• Responsible for metrics that ensure costs are in line with purchased transportation goals

Skills

Logistics coordination

Customer service

Vendor management

Intermodal transport

Rail terminology

Education

High school diploma

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Job description

Working for LGLNA is about more than a paycheck, or even a job title. It’s about working for a company that is dedicated to creating a diverse and inclusive working environment, enriching the lives of our employees through our focus on safety and innovation, and efficiently executing to meet our customer expectations. We are looking for enthusiastic leaders to add to our growing team in North America.

Head over to our About LGLNA page to see if your values align with ours. If it sounds like we would be a good match for each other, go check out our LinkedIn Jobs Postings to find our latest openings!

Logistics & Supply Chain

Location: Irving, TX

About LOTTE Global Logistics

Lotte Global Logistics provides logistics and transportation services. Since 1996, we have expanded into a comprehensive logistics company by accumulating operational know-how on land, sea and in the air. We utilize superior IT services to provide wide-ranging customized logistics services, such as warehouse and drayage services, truck brokerage, intermodal transportation, international logistics and freight forwarding. We plan to further strengthen our capabilities as we grow into a global top-tier logistics company in North America.

JOB SUMMARY

Lotte Global Logistics (N.A.) is growing our intermodal business unit. This position will allow us to expand our existing footprint through performing successful execution of customer freight pickup, monitoring in transit movement and final mile delivery. Execution of daily performance will require a team-oriented person that is customer service focused and able to obtain a strong knowledge of systems and vendor capabilities. This position will assist all team members to ensure that the team works together to support the overall business to support our vision of the company.

Primary Job Responsibilities

Primary responsibilities include contacting and monitoring customers, vendors, railroads to ensure pickup and delivery of our company equipment for intermodal transport. Ability to nurture existing relationships and grow new ones as we pursue business growth in the intermodal business unit. To ensure timely, accurate updates across the organization for successful transportation service for our customers.

• Creates and issues work orders for load pickup and delivery; follow-up and reconcile receipt of dispatch orders
• Enter rail billing, trace loads on various railroad websites, and proactively notify customers of delays
• Procure equipment from various suppliers and coordinate shipments will all Class 1 railroads
• Managing daily and weekly rail capacity commitments as well as minimizing situations that will incur accessorial charges
• Maintaining strong relationships with our entire network of existing drayage partners to ensure continuation of superior service
• Ability to handle significant volume of phone and email communication
• Responsible for metrics that ensure costs are in line with purchased transportation goals

Basic Qualifications

• High school diploma required; Bachelor’s degree preferred
• 3-5 years of logistics experience preferred
• Strong knowledge base of the logistics industry

• Highly proficient in Microsoft applications, including but not limited to Excel, PowerPoint and Word
• Excellent customer service and communication skills (verbal and written)
• Detail-oriented person with strong organizational skills

• Timely communicate to management any problems or potential problems

• Able to work independently, make decisions impacting customers, drayage vendors and operations
• Miscellaneous duties or projects related to intermodal or other business verticals as they arise

• Ability to work as a team and develop new processes and procedures

Are you ready to simplify your freight management?

Our reliable services bring value and increase profitability for our customers.