Warehouse Operations Manager

Dart Entities; Grand Prairie (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Dart Entities seeks an Operations Manager to lead our warehouse operations in Grand Prairie, TX. You will drive labor management, shipping/receiving, inventory control, QA, and safety while partnering with logistics and customer teams.

Responsibilities include maintaining equipment and facilities, staffing, coaching, and ensuring KPI targets are met for profitability and productivity. Apply your leadership to sustain a strong culture and optimal operations.

Qualifications

• Minimum 4 years of management/warehouse operations related experience.
• Excellent interpersonal, communication, coaching and facilitation skills.
• Demonstrated ability to train, supervise and motivate team members.
• Able to set high expectations and hold others accountable for results.
• Proficient in PC and related Microsoft Office Software.

Responsibilities

• Oversees all warehouse operations including labor management, shipping/receiving, inventory control, QA, and safety.
• Ensures the physical condition of warehouse and equipment is properly maintained.
• Coordinates warehouse activities with logistics and transportation.
• Partners with customers to maintain high satisfaction through communication and follow up.
• Ensures safe operation of the warehouse meeting sanitation, maintenance, safety, and security standards.
• Monitors KPI to ensure profitability and productivity of the distribution center.
• Provides staffing, training, coaching, and development for employees.
• Handles hiring, interviewing, and training of supervisory and hourly staff.
• Addresses complaints and resolves problems.
• Performs other duties as required.

Skills

Leadership

Communication

Coaching

Facilitation

Accountability

PC/MS Office

Job description

The Operations Manager is a key member of the leadership team responsible for overseeing all aspects of warehouse operations as it pertains to labor management, shipping and receiving, inventory management, quality assurance, and safety.

Primary Duties:

• Ensures the physical condition of warehouse and equipment are properly maintained
• Consults with others to ensure coordination of warehouse activities with activities of other functional areas such as logistics and transportation
• Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
• Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
• Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
• Leads an efficient and successful operation while successfully overcoming any barriers to success
• Implement and maintain proper layout of warehouse and product placement
• Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
• Ensures adequate staffing, training, coaching and development for employees
• Reports employees' hours worked to Payroll on a weekly basis
• Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
• Addresses complaints and resolves problems
• Other duties as required and assigned

Requirements:

• Minimum 4 years of management/warehouse operations related experience.
• Excellent interpersonal, communication, coaching and facilitation skills.
• Demonstrated ability to train, supervise and motivate team members.
• Able to set high expectations and hold others accountable for results.
• Proficient in PC and related Microsoft Office Software.