Warehouse Operations Manager

MDA Edge; Brockton (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking an Operations Manager with experience in the trades, construction, and service industries. The role involves overseeing office and field operations, managing procurement, and ensuring high service standards. The ideal candidate will have a proven leadership background and the ability to optimize scheduling for efficiency.

Qualifications

• Experience in trades, construction, or service industries (residential/commercial).
• Proven leadership or supervisory background.

Responsibilities

• Oversee office, field, and warehouse operations.
• Manage procurement and inventory for current and upcoming projects.
• Ensure safety, compliance, and consistency across all departments.

Skills

Leadership

Customer Service

Job description

Job Summary: Our client is looking for Operations Manager from Trades, Construction & Service Industries (Residential/Commercial) industry experience to Oversee office, field, and warehouse operations including procurement, inventory & dispatch coordination.
What You'll Do:

• Oversee office, field, and warehouse operations.
• Lead and support staff in customer service, scheduling, and field activities.
• Optimize scheduling to improve efficiency and responsiveness.
• Manage procurement and inventory for current and upcoming projects.
• Handle customer escalations and maintain high service standards.
• Assist with workflow planning, dispatch coordination, and job readiness.
• Step in for deliveries, material handling, or field support when needed.
• Ensure safety, compliance, and consistency across all departments.
• Review job estimates and service quotes for accuracy.
• Prepare technicians for smooth, efficient daily operations.

What You Need:

• Experience in trades, construction, or service industries (residential/commercial).
• Proven leadership or supervisory background.
• Ability to lift up to 70 lbs as needed.
• Valid driver's license.