Warehouse Operations Leader & Inventory Champion

Priority Dispatch Corp.; Plainfield (IN); On-site; USD 55,000 - 80,000; Full time

Job summary

Priority Dispatch Corp. in Plainfield, Indiana, seeks a Warehouse Supervisor to lead daily operations, manage staff, ensure inventory accuracy, and deliver exceptional service to customers.

You will train and coach personnel, enforce SOPs, coordinate orders and shipments, monitor performance, and produce regular reports while seeking continuous improvements in workflow, space, and cost control. This role requires a Bachelor's degree or equivalent, 3+ years warehousing experience, and up to 10%

Qualifications

• Bachelor's degree or equivalent combination of core education and related professional experience.
• 3+ years of industry work experience; two years of specific warehouse experience with proven results; supply chain experience required.
• Advanced service, production, or supervisory role having greater responsibility to perform all (or most) of the standard work required within the function.
• Personnel management and supervisory experience required.
• Prior experience of Domestic and International services within the logistics industry.
• Experience leveraging technology to perform daily tasks, including strong familiarity with MS Office applications (in particular Exchange, Word & Excel), web navigation & basic hardware.
• Prior use with PO system, enterprise sourcing and/or inventory oversight for multiple locations.
• Ability to travel 10%.

Responsibilities

• Drives teamwork within the workforce to ensure productivity targets are met.
• Trains staff and monitors their performance, progress, and service levels.
• Responsible for general administrative duties such as providing timely responses to inquiries, timecard management and submittal, entering productivity, etc.
• Responsible for hiring, onboarding, daily management, performance management, promotion/demotion, coaching and discipline processes for assigned employees up to and including termination.
• Identifies key team members that can be cross-trained for promotion opportunities.
• Actively “builds their bench” so associates are ready for next opportunities as our organization grows.
• Promotes SOPs, follows processes and drives high attention to detail to ensure customer needs are met/exceeded on a daily basis.
• Assists Operations team by investigating and resolving customer concerns and general support inquiries.
• Oversees customer inventories, monitors orders and shipments.
• Ensures quality, delivery and budget objectives are met/exceeded.
• Provides recommendations for warehouse operations improvements by focusing on process workflow, personnel and space requirements, equipment and layout.
• Produces regular reports and statistics on a daily, weekly and monthly basis as directed.
• Completes other duties as assigned by Operations Team.

Skills

Communication

Problem solving

Interpersonal skills

Leadership

Team building

Time management

Education

Bachelor's degree or equivalent

Tools

PO system

MS Office (Excel)

Inventory management software

Job description

Priority Dispatch Corp. in Plainfield, Indiana, seeks a Warehouse Supervisor to lead daily operations, manage staff, ensure inventory accuracy, and deliver exceptional service to customers.

You will train and coach personnel, enforce SOPs, coordinate orders and shipments, monitor performance, and produce regular reports while seeking continuous improvements in workflow, space, and cost control. This role requires a Bachelor's degree or equivalent, 3+ years warehousing experience, and up to 10%