Warehouse Operations Leader - Drive Efficiency & Safety

The Suddath Companies; Baltimore (MD); On-site; USD 65,700 - 80,300; Full time

Benefits offered by this job

Starting salary $73,000

Job summary

NXTPoint Logistics in Baltimore is seeking an Operations Supervisor to oversee day-to-day warehouse operations across shifts and accounts, ensuring safety, efficiency, and top-tier service. The role provides leadership, drives productivity, and supports planning, staffing, and continuous improvement initiatives.

The position offers a starting pay of $73,000. You will lead frontline teams in a high-volume warehouse, monitor metrics, coordinate with cross-functional groups, ensure OSHA compliance,

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field.
• Minimum 3 years of progressive warehouse or distribution operations experience.
• Experience leading frontline operations staff in a high-volume or complex warehouse environment.
• Experience with warehouse management systems (WMS), labor tracking, and operational performance metrics.
• Demonstrated experience with safety compliance, operational planning, and employee performance management.

Responsibilities

• Lead, direct, and coordinate daily warehouse operations to ensure safe, efficient, and accurate execution of shipping, receiving, inventory control, and material handling activities.
• Provide direct leadership, coaching, and accountability for operations staff, including work prioritization, staffing alignment, and real-time operational decision-making.
• Monitor productivity, labor utilization, quality, and service level metrics; analyze trends and implement corrective actions or process improvements.
• Support workforce planning activities including scheduling, onboarding, training, performance feedback, and corrective action in partnership with management.
• Ensure compliance with OSHA regulations, company safety policies, security procedures, and operational standards.
• Serve as the primary escalation point for customer issues, operational disruptions, and employee concerns; drive resolution and communicate outcomes.
• Coordinate with cross-functional teams (Operations, Transportation, Customer Service, HR) to meet customer requirements and business objectives.
• Oversee proper use, inspection, and maintenance of warehouse equipment, material handling tools, and facility resources.
• Ensure accuracy and completeness of operational documentation, inbound/outbound paperwork, inventory records, and system transactions (WMS).
• Assist with physical inventories, audits, and implementation of new processes, customer requirements, or operational initiatives.
• Model leadership behaviors and promote a culture of safety, accountability, engagement, and continuous improvement.

Skills

Leadership

WMS

Safety compliance

Analytics

Communication

Education

Bachelor’s degree in Logistics or related field

Tools

WMS software

Labor tracking systems

Job description

NXTPoint Logistics in Baltimore is seeking an Operations Supervisor to oversee day-to-day warehouse operations across shifts and accounts, ensuring safety, efficiency, and top-tier service. The role provides leadership, drives productivity, and supports planning, staffing, and continuous improvement initiatives.

The position offers a starting pay of $73,000. You will lead frontline teams in a high-volume warehouse, monitor metrics, coordinate with cross-functional groups, ensure OSHA compliance,