Logistics Operations Lead

The Suddath Companies; Columbia (SC); Hybrid; USD 60,000 - 90,000; Full time

Job summary

NXTPoint Logistics in Columbia, SC is seeking an Operations Support role to assist the Operations Manager in execution and performance of the facility, including staffing, customer relations, and directing overall operations.

The role emphasizes training, adherence to policies, budget planning, and continuous process improvement, with a focus on safety, asset protection, and meeting performance metrics.

Qualifications

• High School Diploma, GED, or equivalent required.
• Four-year college degree in Business, Supply Chain Logistics, or related field preferred.
• Minimum of two years’ experience in transportation, logistics, or related industry required.
• Experience working in a dispatch role strongly preferred.
• Valid state driver’s license required.

Responsibilities

• Demonstrate ongoing effort toward developing a solid understanding of the business scope under the DF Logistics.
• Work towards obtaining and maintaining certifications in the core business spectrum.
• Assist in the recruitment and development of staff and Independent Contractors.
• Ensure that practices, policies, and procedures are enforced and consistently implemented.
• Schedule and participate in negotiations with Vendors, Contractors, and Service Providers to secure best value/service standards are met.
• Assist in development of the plan of annualized equipment, vehicle, and staffing needs for budgetary establishment purposes.
• Active involvement in learning and reviewing P&L performance ensuring decisions and practices coincide with budgetary goals.
• Actively review key performance measurements and ensure process improvement strategies are identified and incorporated.
• Keep the Operations Manager well informed of all matters relating to performance, personnel issues, business opportunities, etc.
• Conduct monthly meetings and training sessions designed to inform and improve upon performance of staff members and Independent Contractors.
• Provide for the protection, maintenance, safety, security, and custody of company assets, assuring careful and diligent use thereof.
• Monitor staff and Independent Contractors performance – expanding, modifying and/or abandoning strategies and/or tactics as necessary, and make recommendations to the Operations Manager based on conclusions reached.
• Establishing effective communication and relationships with customers to ensure performance measurements and goals are understood and achieved, and that new business opportunities are capitalized upon.
• Implement and enforce company policies, standards, and procedures.
• Promote and espouse the company mission statement.
• Develop, recommend, and help manage annual operation budget, by working actively in the budget process with the Operations Manager.
• Drive initiatives that contribute to long-term excellence.
• Responsible for compliance with Local, Federal, and State legislation pertaining to personnel, equipment, vehicle and building matters.
• Coordinates, resolves, and responds to issues as they pertain to the operation’s performance.
• Monitor Quality Control Scores and address with Independent Contractors.
• Design and implement Quality Control Scores Incentives Program with the Operations Manager.
• Assist in organizing and maintaining Independent Contractor files
• Assist in organizing and maintaining Independent Contractor equipment files
• Assist in maintaining Independent Contractor’s required licensing
• Assist in any other area of operations that may need assistance

Skills

Teamwork

Communication

Problem-solving

Time management

Education

High School Diploma or GED

Four-year college degree in Business or Logistics

Tools

Microsoft Excel

Outlook

Word

Job description

NXTPoint Logistics in Columbia, SC is seeking an Operations Support role to assist the Operations Manager in execution and performance of the facility, including staffing, customer relations, and directing overall operations.

The role emphasizes training, adherence to policies, budget planning, and continuous process improvement, with a focus on safety, asset protection, and meeting performance metrics.