Warehouse Operations Lead: WMS & Team Growth

Dollar General; Indianola (MS); On-site; USD 42,000 - 66,000; Full time

Job summary

Dollar General Corporation seeks a Distribution Center Supervisor to oversee timely receipt, stocking, order filling, or shipment of merchandise in our distribution center. This role may supervise staff operating WMS-enabled equipment and is responsible for workforce planning and safety programs.

The supervisor collaborates with the Inbound/Outbound Manager on staffing, performance reviews, and process improvements, ensuring accuracy and efficiency in daily operation and employee development.

Qualifications

• Understanding of inventory accounting.
• Knowledge of specific inbound or outbound functions within the distribution center.
• Strong attention to detail.
• Demonstrated skills necessary to assist employees in conflict resolution and one-to-one communication.
• Good oral and written communication skills to include interviewing skills.
• Computer skills: warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.

Responsibilities

• Reviews WMS reports; notifies WMS personnel regarding shutdowns or other WMS failures.
• Utilizes Standard Operating Procedures to resolve and correct problems; communicates issues to Inbound/Outbound Manager.
• Reviews reports to determine daily department staffing levels; reviews staffing plan with Inbound/Outbound Manager.
• Develops continuity in utilization of Labor Transfer pay program.
• Conducts weekly and monthly staffing review with Inbound/Outbound Manager.
• Partners with Training Department to monitor new employee development tracking.
• Plans daily production goals.
• Utilizes Productivity Improvement Plan process to identify improvement areas.
• Reviews quality measurements and reports status to Inbound/Outbound Manager.
• Maintains employee records on a daily basis.
• Supports safety programs to reduce or eliminate employee injuries.
• Conducts annual employee reviews and merit increase evaluations.
• Interviews and selects candidates for employment in partnership with Human Resources department.
• Performs counseling sessions and is empowered to dismiss employees in applicable situations.

Skills

Inventory accounting

Inbound/outbound

Attention to detail

Conflict resolution

Communication skills

WMS proficiency

Excel

KRONOS

Education

Two+ years supervisory experience

WMS experience preferred

Job description

Dollar General Corporation seeks a Distribution Center Supervisor to oversee timely receipt, stocking, order filling, or shipment of merchandise in our distribution center. This role may supervise staff operating WMS-enabled equipment and is responsible for workforce planning and safety programs.

The supervisor collaborates with the Inbound/Outbound Manager on staffing, performance reviews, and process improvements, ensuring accuracy and efficiency in daily operation and employee development.