Warehouse Operations Lead — Team & Process Optimizer

supply-chain; Taylor (Lackawanna County); On-site; USD 62,500 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is hiring an Operations Supervisor - Distribution to lead a frontline team and drive safe, efficient warehouse operations. You will implement processes to optimize performance and guide frontline associates toward a culture of inclusion and high productivity.

The role emphasizes coaching, safety, KPI monitoring, and clear reporting to management, with a focus on teamwork and continuous improvement as part of DHL’s global leadership in contract logistics.

Qualifications

• Bachelor's degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Responsibilities

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Skills

Leadership

Coaching

Safety compliance

KPI monitoring

Education

Bachelor's degree or equivalent experience

Job description

DHL Supply Chain is hiring an Operations Supervisor - Distribution to lead a frontline team and drive safe, efficient warehouse operations. You will implement processes to optimize performance and guide frontline associates toward a culture of inclusion and high productivity.

The role emphasizes coaching, safety, KPI monitoring, and clear reporting to management, with a focus on teamwork and continuous improvement as part of DHL’s global leadership in contract logistics.