Warehouse Operations Lead: People, Process & Safety

Hagen-Group; Mansfield (MA); On-site; USD 60,000 - 70,000; Full time

Job summary

Hagen Group in Mansfield, MA is seeking a Warehouse Supervisor to lead daily warehouse operations, coach teams, and drive continuous improvement across receiving, inventory, order fulfillment, and shipping.

You’ll partner with the Warehouse Manager to maintain safety, accuracy, and on-time performance, while developing staff and implementing efficient processes that reduce waste and improve service delivery.

Qualifications

• Experience leading warehouse teams in a fast-paced environment.
• Strong knowledge of warehouse operations, inventory control, shipping, receiving, and material handling practices.
• Experience using WMS, ERP systems, and Microsoft Office.

Responsibilities

• Lead, coach, and support a team of warehouse employees with clear direction and feedback.
• Foster a safe, accountable, and collaborative environment focused on continuous improvement.
• Coordinate receiving, inventory management, order picking, packing, and shipping to meet schedules.
• Monitor workflow, adjust priorities, and allocate resources as needed.
• Maintain inventory accuracy through cycle counts and discrepancy investigations.
• Identify opportunities to improve warehouse processes, productivity, and space utilization.
• Ensure compliance with health & safety regulations and company policies.
• Conduct regular safety inspections and address hazards.
• Track key metrics and prepare reports on productivity and accuracy.
• Collaborate with Warehouse Manager and cross-functional teams on goals and improvements.
• Support onboarding, training, scheduling, and performance management.

Skills

Warehouse leadership

Coaching teams

Process improvement

Inventory management

Safety compliance

Team development

Tools

WMS

ERP systems

Microsoft Office

Job description

Hagen Group in Mansfield, MA is seeking a Warehouse Supervisor to lead daily warehouse operations, coach teams, and drive continuous improvement across receiving, inventory, order fulfillment, and shipping.

You’ll partner with the Warehouse Manager to maintain safety, accuracy, and on-time performance, while developing staff and implementing efficient processes that reduce waste and improve service delivery.