Warehouse Operations Lead: Drive Efficiency & Coaching

Pro-Play Games; Miami (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Pro-Play Games in Miami seeks a Warehouse Team Lead to act as the operational leader on the warehouse floor, directing daily fulfillment activities with accuracy and safety.

You will guide Warehouse Associates, maintain inventory accuracy, schedule workload, and drive process improvements in collaboration with warehouse leadership. The role requires prior warehouse experience, leadership ability, and strong organizational skills.

Qualifications

• High school diploma or equivalent.
• Previous warehouse or fulfillment experience.
• Demonstrated leadership or team lead experience.
• Strong organizational and time management skills.
• Excellent communication and problem-solving abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to lift up to 50 pounds.
• Comfortable using warehouse technology and inventory systems.
• Strong attention to detail.
• Previous warehouse, fulfillment, or logistics experience.
• Prior experience leading or supervising warehouse teams.
• Experience with inventory control and cycle counting.
• Experience with shipping software and warehouse management systems.
• Knowledge of lean operations or process improvement methodologies.
• Familiarity with trading card games, collectibles, or e-commerce fulfillment.

Responsibilities

• Lead daily warehouse operations and assign work priorities.
• Provide guidance, coaching, and support to Warehouse Associates throughout each shift.
• Monitor order fulfillment to ensure shipping deadlines are consistently met.
• Maintain high standards for inventory accuracy and warehouse organization.
• Conduct inventory counts and investigate discrepancies.
• Assist with receiving, stocking, picking, packing, and shipping as operational needs require.
• Train new Warehouse Associates on warehouse procedures, safety standards, and best practices.
• Monitor productivity and provide real-time coaching.
• Escalate operational concerns to warehouse management when appropriate.
• Help enforce company policies, safety procedures, and operational standards.
• Assist with scheduling priorities and workload balancing.
• Recommend workflow improvements that increase efficiency and accuracy.
• Foster a positive, collaborative, and accountable team culture.

Skills

Leadership experience

Coaching

Communication

Time management

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Tools

Inventory management software

Warehouse management systems

Barcode scanners

Job description

Pro-Play Games in Miami seeks a Warehouse Team Lead to act as the operational leader on the warehouse floor, directing daily fulfillment activities with accuracy and safety.

You will guide Warehouse Associates, maintain inventory accuracy, schedule workload, and drive process improvements in collaboration with warehouse leadership. The role requires prior warehouse experience, leadership ability, and strong organizational skills.